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Refresh Reviews 4.6


Oct 17, 2018
My colleague actually suggested this daycare to us since both of her kids attended it. We did some research and visited other places but felt it was "the one" after the tour. We could not be happier with teachers and staff, always communicating and spreading good vibes, most important of all my son was very happy there. Unfortunately we had to move and eventually will go to another daycare, hopefully it will be as good as Primrose of Coppell.

Feb 10, 2019
Another childcare facility that doesn’t list their pricing online. I really hate that so many childcare facilities don’t list this information, even a range would be very helpful. To all the schools out there: Whether a parent sees your pricing prior to a visit or after won’t change the decision to come visit your facility! I was given a price of $345 if tuition was paid weekly. This included morning snack, lunch and afternoon snack. In addition breakfast was available for $2/day. There is also a $150 registration fee, which is pretty standard, and a $60 supply fee due three times a year (spring, summer and fall). I also dislike supply fees. I totally understand the need for them, but build them into the price for parents. You can always make that a selling point by telling them that unlike most schools you’ve included that into tuition so that parents don’t feel nickel and dimed. I did the basic math and 3 supply fees is $180, which works out to $3.46 a week. I can’t imagine any parent changing their mind because the price was $314 a week vs. $310, but I will get off all the pricing talk (: The tour at the school went well. All the teachers seemed lovely and nice. The facility was clean and the kids seemed happy. The woman who gave me the tour new all of the kids and parents (I was there around pickup time) and that was a great sign. I also could tell many of the teachers were genuinely invested in the kids. I didn’t like how narrow the school felt. The classes weren’t so tight, but the main and only hallway is. The outside space was nice and it was obvious they had invested money and time into having areas for the kids to enjoy. I also appreciated the technology they offered to the bigger kids. The thing that sort of killed it for me was the end. The woman who gave me the tour was wrapping up and as one mom was on her way out stopped and engaged her, which I’d seen a few times already. This woman seemed intent on being involved specifically with our conversation. It was the feeling that she was chomping at the bit to talk to me about the school. The director said something to her like “you love the school right?”, which obviously she is going to say yes. The mother then proceeded to go on and on and on. I would say she was in her late 30s early 0s so older than me, but told me this was her first child. As she continued speaking she sounded like she was talking to me as if I was someone with no clue. It rubbed me the wrong way, but I tried to brush it off. She tells me about new moms she’s seen crying the first day and how she tells them it’s fine and how I’ll be fine too. Finally after a few more comments that felt a little more patronizing I told her nicely that this was my second child and my oldest is 5 so I’ve been through this before and my daughter isn’t a newborn. When she asked where I kept her now I said at home with a nanny like I did my son until he was 2 1/2. The second I mentioned the nanny I felt the woman was even more intense. The whole thing was made worse by the fact that my child would’ve been in the same class as hers since they were only one month apart. I couldn’t imagine having to see this woman regularly because she made me feel so bad. I also was disappointed that the director didn’t notice how uncomfortable I was. It was in no way the directors fault what the woman was saying, but I felt it was her place to make it stop. I left knowing that was that and also disappointed as I had high hopes. I did get a follow up card thanking me for visiting, which was a nice touch. Too bad it didn’t say they’d protect me from that mom if I decided to come to the school 😆 P.S. I apologize for any grammatical errors, run on sentences and typos as I wrote this lengthy review from my iPhone

Jul 25, 2018
Simply the best! My husband and I visited numerous local daycare centers and knew without question that Primrose was the one we wanted to trust to care for our son. He has been at Primrose for almost 5 months now, starting when we was 3 months old. I was the typical nervous mom not wanting to trust anyone with the care of my precious newborn, reluctantly I took him and trusted his care to Primrose. After day 1, I had no regrets. He adjusted very quickly to the environment and his teachers. I can honestly say that he actually gets excited every morning when we pull in and I get him out of the car. He knows where he is and when I open the door to the infant room and he sees his teacher, he is all smiles. He truly loves her and I know the feeling is mutual. The director, office staff and teachers all care deeply for the babies and students. I cannot say enough good things about Primrose and the staff here. They are the best and it makes me feel good to know my son is being well cared for and is actually happy during the day when he's away from me.

Jul 3, 2018
This school really great place to work there and enrollment for our kids too. I noticed the environment is safe with positive attitudes. Also many field trips and age appropriate activities in summer programs for explorer classroom. I experienced last two years in this place , one time I took my grand daughter in field trip, she enjoyed and she was keep asking me, can I come with you? Her interest shows it’s really awesome place to enjoy summer camp.let me tell you for management, it is well organized. they are so kind with each and every parents and with kids too. 😃

May 15, 2018
This daycare and the people in it are amazing. My daughter spent the first year and a half of her life in a great daycare with people we loved, and who love her. We were very nervous about finding something as great for her when we moved. The move shook everything she had known up, and the transition for the whole family was difficult. On day 1, the director went out of her way to make us feel like we had an extension of family when we needed them. The whole team is remarkable, and have been very patient and helpful as my husband is learning how to do drop offs (I was always the one before). Our schedules have been erratic the first few weeks, and they continued to work with us while we settled in. She is having a slightly difficult adjustment to all of the changes. Today, the director recommended putting us in touch with the parents of 2 or 3 of the kids she plays with the most. She thought it would be helpful to set up a weekend playtime to help her be excited to see her new friend everyday! We expect to be in this area for a long time. I am impressed by their attention to detail. It can be seen at every turn from their personalized backpacks, the staff sending pictures through the day, the end of the day report, the daily curriculum, and the freshly made food. I can see us being here a very long time.

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