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British Private Prep Schools

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2.8 Google Review

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25935 Cinco Terrace Dr, Katy, Texas, 77494, United States

(281) 394-7737 www.britishprivateprepschool.com

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Refresh Reviews 2.8

greg hamill

Nov 4, 2017

My kids love this school and have learned so much during their time there. We have been at this location for 2 years now and 6 months at the firethorne location. The best part of the school is the teachers! They have had some of the most amazing, caring, and talented teachers while there. I wont mention the teachers by name for privacy reason but they all have been a huge blessing to us. The receptionist is amazing as well and one of my kids favorites. I would trust her unconditionally and know that she puts my boys safety and well being first! The management team went through a change a few months ago and things are still at a high quality level with safety first. They have cameras in each room and hallway with monitors you can view right by the front desk. I do wish that we were able to view the video from our smartphones but understand that that would complicate the security of our kids. It is nice to be able to drop them off and watch by the front desk as they get settled into their class. I would recommend checking this school out and seeing if it would be a good fit for your family. We are thrilled and feel lucky we found this place!

Sep 18, 2017

Horrifying experience, they are always ready to stand by their employees and their mistakes. Be aware of what you pay, as they can charge you any amount, if not checked on regular basis. I was charged for an entire month, just because the front office did not update the file as they were supposed to do, without my child attending school for a SINGLE day, that month. Very arrogant, unethical and unapproachable in their attitude and behavior. I would never recommend this school to any of my friends and family members.

Randy Pfeiffer

Mar 22, 2017

By far, this is the best day school around. Both of our boys started with another popular franchise, but once they turned 18 months, we made the switch. The curriculum, the class rotations, the care - it's all amazing. I would give them more stars if allowed.

Seymur Mammadov

Apr 17, 2017

We put our 18 month old kid to this school. I am not sure if it is British way of doing things, but the teachers don't care about my 18 month old kid screaming crying next to them. They were just speaking to each other as if nothing is happening. This is probably one of the most expensive pre-school in the area - but they treat us as if we have not paid them enough for their service. Very arrogant behaviours. When we told the principal about the behaviour of her staff, she even didn't say sorry or explain - just took next month's fees from our credit card and said it is our policy as per the contract you signed. In total our kid attended 4 days of childcare with us paying for Registration Fee, Supply Fee, 1st and 2nd months attendance Fee. Their name is working for them.

Leo Leo

Feb 28, 2016

My 2 year old boy was bitten by other kid twice in one week. The first time, it was not bleeding. The school just called us to inform us this incident. Their tune made us feel they did not take it serious... The second time, it was bleeding, and same procedure, just gave us a call. I called back to ask if any procedure was followed and I expressed my big concern. The school still insisted saying it was so normal.. and we should not talk that thing too much and took it serious. The lady became very arrogant, and attitude during my call discussing my concern of kid safety. My phone was even cut before my response. The lady just kept talking and let me stop before her finishing.....This lady aslo kept mentioning that I should concern that much, as it happens at every preschool. This is insane. I don't think other school will show the same attitude, and dont take it serious. So far, there was no any apology, and was no any paper report issued to us for the incidents. This school demonstrated their arrogance to minority, attitude, and unprofessional. It was a biggest fruastration, disappointment. They deserve one star, even no star.

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