As a long time Primrose parent, we absolutely love Primrose! Everyone is friendly, and the atomosphere is family like. Each day starts out with the Pledge of Allegence, which I absolute love. Also, may I add that they're accrediated! My baby started off with sign language, and now is reading and writing! Plus, science, language and math are also a part of the curriculm! Yes, adding, subtracting, times tables, and Spanish; What else could you ask for! I cannot agree with Mr. Fullerstaff nor the other poster. This school and all the other Primrose Schools in the area are great!! Regardless of your "opinion" sir, there's absolutely no way any business could be successful if parents don't follow the well-established polices that are signed prior to enrollment. First off, their enrollment policies are no different than any other school, so if you're unhappy with Primrose due to their "policies", then good luck finding something different! Also, there's nothing inappropriate about inquiring about holiday plans. I do believe this question started out as part of a casual conversation but there are a few that take everything the wrong way by assuming the worst intentions in everything. Anyways, holiday scheduling has nothing to do with "hiring" anyone b/c they're already on-board! However, I find it's more to do with ensuring there's enough coverage "per the law" (Teacher/child ratio), while also seeing if it's possible to accommodate some of the teacher's leave requests for the holidays. Unlike regular schools, there's no automatic Christmas break! Further, as with any business, had you followed the disenrollment policies, you wouldn't have been charged for the upcoming school week! Any daycare business would fail if everyone could just come and go as they want, unless they're planning for you to pay on a daily, as needed, basis! To address the other comment below, read the paperwork and ask questions if it's that hard to understand. The policies are clearly written and very easy to understand. The paperwork may not specifically state this, but I find it's more simple, if people understand that they're paying for the enrollment slot! If you're expected to bring your child everyday, and you choose not to bring them, then you're still obligated to pay. Additionally, the vacation and increment weather policy are also fair. Don't get me wrong, we also had to deal with the ice storm; however, that was just the luck of the draw! It's not Primrose's fault if the weather is bad or if our children get sick! If every parent received their money back for every time bad weather hits or fever strikes, there's no way they'll be able to afford maintaining quality teachers and facilities, which would have a impact on the kids. Besides, if you really want your money's worth, how about dropping your children off for the entire 12 hours they're open each day? You'll definitely get your money back that way!:) Primrose Schools are a premimum, so if you're expecting anything but the best, don't hesitate!