Minnieland Academy at Leavells

The first few days my daughter went to Minnieland Academy at Leavells, I thought they were good. Then I started to see what actually went on at this center. They call the infant room a shoe free zone. This is not true. Over the course of the 10 days that my daughter went to this school, I saw staff, school aged kids, and other parents walk into and out of this room with their shoes on (no shoe covers worn even though they are provided outside of the door). During the course of one week (Monday through Friday), I picked my daughter up from 4 different caregivers. There is no continuity of care, which is important for infants. I frequently went to pick my daughter up and found her sleeping in a bouncer. I do not know why they keep the door locked. In the evening when picking up my daughter, I would ring the doorbell and I would get buzzed in without any checking to see who was ringing the door bell. I asked the staff member of the infant room who buzzes the door open if she ever looks to see who it is before opening the door. She said sometimes. Really? Why even lock the door then? The last straw was when I went to pick up my daughter on a Friday evening. She was the last infant to be picked up so it was just her and one staff member in the infant room. My daughter was laying in a bouncer crying all by herself. The staff member was on the other side of the room doing I don't know what. She told me the baby was crying because she had a bowel movement. Why could she not pick up my daughter to console her? This same staff member then told me how she did not even want to work today because she was tired from going to her daughter's engagement party the evening before. The care they gave my daughter was horrible. Most days when I picked my daughter up, she looked sad and her eyes were usually red from crying. I would like to give this place zero stars but that was not an option.

Everyone is so open and honest and great you as soon as you walk in the door. Couldn't be happier with how happy my kids are...