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Calgary Tours 加拿大 -- 歡樂旅遊

Calgary Tours 加拿大 -- 歡樂旅遊

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4.0 Google Review
Calgary, Alberta, T2E 8K1, Canada
(403) 276-7816 www.calgarytours.ca
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Dec 18, 2020
Sophia is very nice she has replied to my questions fast. The tours were good the tour guy was on time the bus was clean I wish they could include the $10 tips on the price so we pay it when we book and we don't have to give any money at the end of the tour I don't like that being asked for his fees at the end I like paying a the beginning and enjoy the tour. For sure I will book with Galgary Tours again Sophia is really nice the tour guys as well the price is good too.

Dec 29, 2020
They leave my parent in Rockey Mountain for revenge!!!! It is for my parents trip in 2017 June. I bought both tour and meal plan for my parents, but they were not confirmed at their end and my parents didn't know. Because of this, on day 2 of the 3 day trip, the tour guide thought my parents lied they purchased the meal, and there are no phone signal so as to confirmed with the company, they just dump my parents at one stop in the Rocky Mountai! They were so terrified that they cried when they found the bus left! My mom almost had a heart attack! I would have shot the tour guide if I were there.

Sep 21, 2020
We did 5 day Tour with them that includes airport pickup and dropoff. We really enjoyed our time and our tour guide, Allan, was very informative and accomodating. The tour was conducted in English and Mandarin and he was fluent in both languages. The accomodation provided was very pleasant. We stayed in downtown area of Banff and Jasper. The itenerary was well planned and enough time was given on each attractions.

Jan 3, 2020
Had a bad experience with them. They didn't handle professionally. We bought the tubing and gondola tickets with them beforehand but they accused us of just buying the tubing tickets. We wasted almost 15 minutes for the tour guide to buy the tickets and 15 minutes arguing with the tour guide proving that we bought the tickets for the gondola. We are only given 2 hours *including lunchtime*. We are left with 1h 30mins and it is super rush and we didn't really enjoy our trip. We demanded some more extra time but the tour guide keep mentioning we don't have enough time. We ended up not eating any lunch that day. The tour guide name is Jessie. He could have handled it more professional in my opinion. And take note that they charge 10CAD per person per day as a suggested tip. It is mandatory and even if you are not happy with their service, you are still require to pay the amount. *Edit: I don't understand the reply from the owner as their website clearly say *SUGGEST* not mandatory. I never mention anything about fixed fees and I am wondering if the owner even read my review lol.

Jan 3, 2020
Stay away from this tour company at all costs!!! We booked 4D3N Winter Rocky Mountains tour and the whole arrangement is just bad. It's basically a rushing tour with just 15 mins photo stop at most sights. They stuffed us with those taking day tour from Calgary every day and so we are forced to end our tour every day at about 3pm (so those taking day tours can be back at Calgary on time), which explained the short stop. One of the stops is Lake Louise Ski Resort and according to the itinerary, we are supposed to have 2 hours here, as they offered sightseeing gondola ticket + tubing ticket for advance purchase. Unknown to us, the alleged 2 hours is inclusive of lunch time!!! After we got off the tour bus, the tour guide took 15 mins to collect the tickets which we have purchased in advance. This is because some guesfs of the tour didn't purchase their tickets in advance and asked the guide to purchase the tickets for them too. This is totally unfair to us who have purchased the tickets in advance as that's the whole purpose of us purchasing tickets in advance. When we told the tour guide we should get a 15 mins extension due to the wait, the tour guide rudely told us off saying that there's no time. Further, we have actually purchased Sightseeing Gondola + Tubing tickets but the tour guide ACCUSED that we only purchased tubing ticket. That took us another 15 mins to reason with him and for him to contact Calgary Tours. In the end, we just had 1.5 hours for sightseeing gondola + tubing + lunch. It's a waste of money for me to purchase the tickets in advance. We just did 2 rounds of tubing! Based on their itinerary, you could easily go to Rocky Mountains on your own and go to those attractions by spending much lesser money. Not to mention that there's a compulsory service fee of CAD 10 per person PER DAY on top of the tour fare.

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Opening Hours

Mon:9:30 am - 5:30 pm
Tue:9:30 am - 5:30 pm
Wed:9:30 am - 5:30 pm
Thu:9:30 am - 5:30 pm Open Today
Fri:9:30 am - 5:30 pm

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