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Fleetway Travel

Fleetway Travel

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3.0 Google Review
1 Connaught Pl, England, W2 2ET, United Kingdom
020 7082 0687 www.fleetwaytravel.com
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Google Reviews

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Nov 14, 2018
we had not been abroad for over 30 years and were unsure about booking with an agent that was unknown to us. All I can say is that the booking was done with ease and the paperwork was sent over via email in a few days. Luisa was helpful and efficient. The holiday on offer was of good value and actually turned out to be fantastic. We would not hesitate of booking a holiday with this firm in the future

Oct 29, 2018
Be super careful when giving names during the booking! I used my friend's middle name (the one she was actually called) instead of her first name and had to pay £120 to change it! I was told this was the charge by the airline but Easyjet only actually charge £52. Total rip off for something that took a minute and they hadn't even sent the documents out yet. I feel sick. ps The lady I spoke to at Fleetway was adamant that the person doing the original booking had to say 'The names as they appear on your passports.' He didn't, he just said, 'Could I have the names and DOB please.' * In response to the message from Customer Services. Thank you for your swift reply. I am afraid we will have to agree to differ on what was said by the Sales Agent (Was it recorded? That would be helpful). However I am pleased that future sales will be pressed on this point. I accept the error was mine; I just cannot see the justification for such a huge payout for a simple alteration.

Sep 7, 2018
Very frustrating. Trying to upgrade hotel for past 4 days but told email only and emails are never responded to. I’m trying to give them money and they won’t take it. I’ll happily change review if gets resolved but I’m not holding my breath. UPDATE - Thanks for the reply but you’re completely missing the point. I’m not annoyed that I can or can’t change the hotel, but that the communication is so bad. I’m totally in the dark. You can reply to a Google review in one hour but it takes 4 days for an email?!?

Dec 28, 2018
I inquired about a 5 day trip to Iceland/Finland. I spoke to a person named Jordan who said he would email me an itinerary and quote for the cost. Never heard back from him.

Mar 31, 2018
A fantastic trip to Vietnam and Cambodia. Dave had every detail covered the whole trip was made so effortless for us with amazing hotels and trips and super smooth transfers. And extremely well priced. Big big thank you. Highly recommended.

INDUSTRY BLOGS

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Opening Hours

Mon:9 am - 10 pm
Tue:9 am - 10 pm
Thu:8 am - 3 am
Fri:8 am - 11 pm Today
Sat:8 am - 9 pm

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