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LBF Travel, Inc.

LBF Travel, Inc.

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1.6 Google Review
4545 Murphy Canyon Rd #Suite 210, San Diego, California, 92123, United States
(858) 429-7599 www.lbftravel.com
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Refresh Reviews 1.6


Mar 13, 2017
Double Charged + Penalty . My Mom bought a Air Plane ticket over a Month ago and had to change the date . so, after talking with them on the phone she was told that their were going to charge of $ 25 for changing her departure and that was fine. Now, when she received her Statement the did not only charge the Penalty but also another ticket of $196.80 . We called them, and they said that they could not see the extra charge "of course" and they ask us to e-mail their customer service with a copy of the Statement . We did that, and they wrote us back and stated about the extra charge and they were going to reimburse the money for the extra ticket charge and to give them time. We wrote them back and told them we were going to give them 7 days to reimburse the money back on her card , or we were going to write reviews . And we also told them that they took her Money in Seconds from her credit card seriously why should we wait so long, it takes only a few second to put back the money on the Credit Card. They still did not Reimburse my Mom and I don't know if they ever will . But if they do, I will write it on a review. Dang, why do we always have to do the work for those incompetent People !!!! How much are they gonna pay us for it ????

Apr 28, 2017
Mother booked flight From Europe to USA before cruise. Her cabin mate got ill and required hospitalization. They cancelled her cabin mates flight as requested, and ALSO cancelled my mothers. Trying to get this fixed was impossible...put on hold, told they could not help me, which is what they also told my mother. I asked to speak to a manager, and they said there was nothing they could do. My mother tells me they gave a great price. Let the buyer beware

May 18, 2017
This is the worst agency ever! I gave them all my correct information regarding my credit card and after one day, they called me saying there was verification issue and tickets were not issued. Also the fare price is expired and the prices gotten up $200 each person. Avoid this agency as much as you can! complete lie & ripoff. I wish if there was 0 star so I would have rated them 0. AVOID AVOID.

Aug 12, 2017
I flew to Detroit from Sydney Australia last year 2016 with the wife and kids 5 airline tickets in total the price was unbelievable some say I might of been very lucky but 3 adults and 2 children under 10 year's old total cost was $4,388 us dollars return flights from Sydney to Detroit

May 27, 2017
Agent Must advised persons LBF claims to be parent of travelers help desk . This company outsourced its agents without following the laws to wit in informing in writing that LBF is originator of travel purchases which is misleading Agent caused missed flight and would not give refund. I am a Vetersn I advise you to stay away File reports for fraud to FBI and State Department You also have option to sue in Federal Court for all losses based on Internet Consumer Fraud.

INDUSTRY BLOGS

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