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AAA Colorado - Ft. Collins Store

AAA Colorado - Ft. Collins Store

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3.8 Google Review
3636 S College Ave, Fort Collins, Colorado, 80525, United States
(970) 223-1111 aaa.com/stores
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Google Reviews

Refresh Reviews 3.8


Mar 4, 2018
My wife and I purchased a vacation trip to Cancun with travel insurance from AAA and two other future cruises. On the first nite in Cancun my wife was very ill and was hospitalized in ICU. When I reached out to the AAA agent, her office told me that she was too busy to take my emergency calls. She indicated that she would call back when she is not too busy. Her office knew my problem and the seriousness of my wife's condition. When we came home she claimed that she contacted the insurance carriers. It turned out that she gave the carriers and myself wrong data to settle over $30,000 in claims. To date all we have are excuses and over thirty stored back and forth emails.

May 12, 2018
Cristi was very helpful and cheerful! Thanks for the great service!

Oct 27, 2017
I would rate this insurance company as the worst in history. Their insured hit my classic Corvette on July first. It took them over a month to even look at the car. They proceeded to fight with the body shop about the necessary repairs. My previously perfect show car is not the same, the paint doesn't match as it should and they refuse to even talk about it. Law suit coming.

Jun 13, 2017
I've been to this office twice, the first time was great, I was helped by friendly staff who helped me transfer my membership to Colorado. Upon my second trip, I decided to use the travel agent aspect of AAA. I was once again, greeted by a friendly face; however, the travel agent I met with was unfriendly as well as unhelpful. She treated me like a child and did not have her information correct. When my husband corrected her ill advise, she became even more cold and told us to just do all of our booking online. I've never used a travel agent before, but I'm pretty sure this is not what is suppose to occur.

Mar 10, 2017
When you move to a new city or need to plan a vacation they are very helpful I did however get a flat and called it in, and they forgot about me. But things happen.

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Opening Hours

Mon:8:30 am - 5:30 pm
Tue:8:30 am - 5:30 pm
Wed:8:30 am - 5:30 pm
Thu:8:30 am - 5:30 pm
Fri:8:30 am - 5:30 pm Open Today
Sat:9 am - 1 pm

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