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Grand Incentives, Inc.

Grand Incentives, Inc.

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2.1 Google Review
7560 Commerce Ct, Sarasota, Florida, 34243, United States
(941) 552-7885 www.grandincentives.com
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Refresh Reviews 2.1


Dec 10, 2017
(3weeks ago Nov 19)I RATE THIS COMPANY A 0, but unfortunately they don't have that option. I wish I would have read all these reviews before i got involved with them. I have been waiting on my refund for 2 months now. Within the 2 months and 5 phone calls of run around/excuses/lies I still haven't gotten any further from the first day I called but I should have known something was up when they told me the first time I called to cancel that it would be mailed out at the end of month (4 weeks). Furthermore, 2 of 5 people I talked to didn't put notes in. It goes on and on. Lastly, if anyone asks I have nothing good to say about this company, NOTHING AT ALL. (UPDATED: Dec 13) I RECEIVED my refund yesterday. How I did it you ask? 3 words BETTER BUSINESS BUREAU!!!! 3 days after I reported them online, Grand Incentive called me to tell me check was sent and I got it I 4 days.

Aug 3, 2017
I too got sucked in by this company. I had used them in the past and been fairly happy with my results. It's always up in the air on if you will end up at a nice place or a not so nice place. I booked and paid for a vacation package in March 2017. I received a confirmation for my stay but the resort says the booking agent cancelled my booking. When I call the company everyone that answers the phone says this has to be handled by a Manager. But a manager is never available. So I have l left messages and no one returns my call. So here I am on vacation with no where to stay. And I am going to have to badger and fight for my money back, nice vacation memories.

Oct 17, 2017
Rude ass dude answered my phone call. He gave me attitude the second I said hello. I am the nicest and most calmest person ever. I never go off on employers because i was raised better than that, but today I just had to. This dude would rudely interrupt me to tell me something I heard him say the past 30000 times

Aug 11, 2017
The reason for the score is due to having our hotel reservations were cancelled the morning of our arrival on 06/28/2017 and we found out at the desk at check-in around 1pm that afternoon. The hotel personnel provided proof of our cancellation, which came via email on 06/25/2017. After speaking with Take 3 rep named Ellen, who was scrambling to find us accommodation, and two of her superiors, who were combative, condescending and very unhelpful, we were placed in a hotel with a lower star rating, further away from the attractions and was under renovations. We didn't rent a car and based our entire vacation from where we're going to stay. Essentially, everything was in walking distance. We paid for an upgrade of $158, but was offered a $80 refund after much back and forth. The refund was never received and no other compensation for negatively impacting our anniversary and trip! We have a cruise with them but will forego that, due to the headache of this single trip.

Dec 4, 2017
Very unprofessional, and rude staff! On multiple occasions. One man in particular is very rude, and condescending. I have been waiting 6+ weeks to receive a refund that no one can give answers as to where it is. Please, please, please do not book with this company. It is a huge scam. Currently in the process of contacting a lawyer to see how to go about suing this company. Of course you are never able to make contact with a manager.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 5 pm
Wed:9 am - 5 pm
Thu:9 am - 5 pm
Fri:9 am - 5 pm

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