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Unique Vacations

Unique Vacations

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3.4 Google Review
4950 SW 72nd Ave, Miami, Florida, 33155, United States
(305) 284-1300 www.sandals.com
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Refresh Reviews 3.4


Mar 28, 2017
Sandals is a disgrace. I booked a vacation in May, arrival in February. The day of the trip we had the only snowstorm of the year forcing us to cancel. I understand cancellation policies but to receive the reply "It's not snowing here so we can't give you a refund" was a slap in the face. 10 weeks later I am still waiting on my claim to be processed by their preferred insurance partner. I am sure the resort is nice but don't book directly through them. I will be spending my money elsewhere.

Mar 24, 2017
I made online travel reservations 5 months in advance of our vacation. We purchased hotel, airfare, and trip insurance online at Sandals Reservation Center. I tried canceling a week after making the reservation, but was told the airfare was non refundable. Trip insurance didn't cover the tickets as it is only useful in case of sickness or death and needs a doctors note. Sandals uses Unique Vacations Inc in Miami to book these flight reservations. They will only give a credit for the flight if used within 1 year but NO VOUCHER or proof that you have a credit. Sandals website says tickets might "possibly" be non refundable. No way to check before putting money down to hold the vacation. No way to check the travel insurance to see if it covers trip cancellation as the company that provides it is not listed. Very frustrating! With no proof the tickets exist (Delta Airlines doesn't have a record as the tickets were cancelled and they never received money from Unique Vacations Inc.) I feel like Unique Vacations is stealing my money. Unique Vacations uses Sandals as a front for their fraudulent "business". Made my reservation on 3/16/17 and cancelled on 3/24/17. Delta #2348 from San Jose, CA to Nassau, Bahamas. Return Delta #378. Paid $1,478 as down payment to hold reservation. Hotel charge of $440 refunded. Trip insurance of $128 not refunded but that is reasonable. Airfaire of $910 not refunded or issued a voucher or other proof even when requested multiple times with agents and supervisors. Told to book my future reservation via Unique Vacations. No idea what the small print regarding those future bookings might be as no voucher or proof given.

Dec 12, 2017
I Love this place. I mean it!

Nov 16, 2017
They won't take charges off my credit card. They have the audacity to tell my wife that it takes 5 days......ITS BEEN ALMOST 2 MONTHS!

Feb 9, 2018
Amazing place

INDUSTRY BLOGS

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

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Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding the...

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The Grain Game: How Grains Shape the Soul of Whiskey

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Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

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Female Bootleggers of Prohibition: Stories of Defiance

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Prohibition, the legal enforcement banning alcohol sale and consumption in the United States from 1920 to 1933, was a unique period that saw a rise in illegal activities designed...

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Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

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Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

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Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

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The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

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Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

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Opening Hours

Mon:8 am - 5 pm
Tue:8 am - 5 pm
Wed:8 am - 5 pm
Thu:8 am - 5 pm Today
Fri:8 am - 5 pm
Sat:8 am - 5 pm

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