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AAA East Brunswick Car Care Insurance Travel Center

AAA East Brunswick Car Care Insurance Travel Center

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3.6 Google Review
260 NJ-18, East Brunswick, New Jersey, 08816, United States
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Google Reviews

Refresh Reviews 3.6


Feb 6, 2018
Being associated with AAA is a huge letdown. This mechanic/service is has upcharged me multiple times for parts. I unfortunately need to used them due to emergencies related to car care. I was upcharged ~100 for a muffler for my 2008 Nissan Sentra back in December of 2016. Most recently I was upcharged over 200% on a headlight for my car. I had asked why the charge was so high, the mechanic told me that was how much their vendor chose to charge them. They then informed me they were going to have to go out an purchase it. When I inquired why they would knowingly chose to purchase something more expensive and then pass those costs onto me, they said it was their policy and thats what the protocol was. I had asked if I could purchase the bulbs and have them install it, they declined and said they would not do that. Overall this was a very bad experience and I will not be going to AAA care care centers in the future.

Oct 26, 2017
Complete rip-off. My radiator hose had failed and needed replacing. 270 was the price I paid for a 30 dollar hose and coolant. After the installation, the front-end guy tells me that the mechanics found that my radiator was cracked and needed to be replaced. I asked for them to show me because I did not believe him one bit. For 30 minutes they tried to convince me of the issue yet could not show me a crack. They told me for them to take out the radiator to locate the crack I HAD to buy a new radiator. I refused of course, took the car to an independent mechanic and he assured me that the radiator was not cracked. LIARS AND CHEATS!!! I will never come here again.

Dec 27, 2017
Great service, used their passport / visa photo service. CVS visa photo was rejected.

Dec 26, 2017
How does this facility allow a vehicle to leave their shop with the engine cover missing from the top of the motor and a bolt just laying on top of the battery? Never in my 33 years as a mechanic would I have ever let a vehicle leave the repair shop in this condition. Disgraceful!

Jan 4, 2018
I brought my car in for a new alternator and got it back with broken power locks and a stereo that no longer worked. When I asked about these things they advised me they couldn't confirm if they were working before it was brought in and would do nothing to help unless I paid them more. Not only did they do shotty work on my car, they charged over $280 for a refurbished alternator which should only cost around $75.00. They are thieves, do not ever get any car work done here.

INDUSTRY BLOGS

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Opening Hours

Mon:7 am - 7 pm
Tue:7 am - 7 pm
Wed:7 am - 7 pm
Thu:7 am - 7 pm
Fri:7 am - 7 pm
Sat:8 am - 5 pm

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