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AAA - Penfield

AAA - Penfield

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3.2 Google Review
2156 Penfield Rd, Penfield, New York, 14526, United States
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Refresh Reviews 3.2


Jan 8, 2018
I should be leaving today on my honeymoon that was booked in April but I am not. Kelly at the Penfield office was the agent that ruined our honeymoon. The managers had horrible customer service including among many other things telling me our trip was like Murphy’s Law. In the end we had to pay $800 for a ruined honeymoon and absolute horrible customer service.

Sep 23, 2017
If I could leave a -10 I would, the driving education personnel are the most uniformed and rude people we have ever had the displeasure of trying to work with or talk to. We dealt with the rudest woman on the phone who should be fired for her total lack of people skills and uniformed people at the front desk.

Aug 16, 2016
Always pleasant at the front desk...but do not like the line. Agents are on top of things and are very patient.

Dec 1, 2016
They are there when you need them no hassle

Feb 27, 2015
Yesterday morning I called AAA about a dead battery and after waiting a few minutes was routed to a dispatcher who took the necessary information and told me because of the numerous calls for service it would be a couple hours wait time. Not a problem. However withing 20 minutes I got a call from dispatch stating that the service truck was on its way and to watch for it. The young man who was from Ricci's Towing checked out the battery, declared it as rechargable but close to failing. He did, fortunetly, have another battery on his truck, that would replace mine. I told him to go for it. Withing 15 minutes it was a done deal. Although I did not have anything pressing to do yesterday, it was a relief to know that I had a fresh battery to get me there. My thanks to that young man for doing an outstanding job and my thnks to all the service men and women out there doing their thing in this cold weather. God Bless You and keep you safe.

INDUSTRY BLOGS

The Pivotal Role of Women in the Temperance Movement Leading Up to Prohibition in North America

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Historically, women have played an indispensable role in societal transformation. One such transformative movement was the Temperance Movement in North America leading up to Prohibition....

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Creating Magic in a Barrel: A Step-by-Step Guide to Crafting Traditional Whiskey

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Hello, whiskey lovers and budding distillers alike! Today, we're taking a fascinating journey into the heart of the distillery to uncover the meticulous step-by-step process of...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

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Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

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Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Exploring the Spirit of America: The Kentucky Bourbon Trail and Its Impact on the Bourbon Industry

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Hey there, bourbon lovers! Have you ever wanted to wander through the heartland of bourbon production, learn from master distillers, and sip straight from the barrel? If so, there's...

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The Art of Distillation: How it Shapes the Flavour of Whisky

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Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whisky Wonders: An Expedition Across Regions

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There's a world of difference between sipping a peaty Scotch, an earthy Irish whiskey, or a sweet and smoky American bourbon. These variations are not merely due to the distilleries'...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

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Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey


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Opening Hours

Mon:9 am - 5:30 pm
Tue:9 am - 7 pm
Wed:9 am - 5:30 pm
Thu:9 am - 7 pm Open Today
Fri:9 am - 5:30 pm
Sat:9 am - 3 pm

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