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Timber Tops Cabin Rentals

Timber Tops Cabin Rentals

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4.2 Google Review
1440 Upper Middle Creek Rd #204, Sevierville, Tennessee, 37876, United States
(800) 266-1066 www.yourcabin.com
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Google Reviews

Refresh Reviews 4.2


Dec 27, 2017
Cabin (knotty and nice) was cozy and clean but in need of a few updates. Upstairs main bedroom king bed definitely needs a new mattress as well as the basement sleeper sofa. Couldn’t use it, springs sticking out of old mattress. Upstairs bathroom sink did not drain, stopper broken. Road up to the cabin is no joke!! Very steep and one lane at times. Check in and check out was a breeze and they even had the cabin ready before the scheduled check in time. Cabin is close to everything!!!

Dec 10, 2017
WOW!!! Our cabin was awesome!! The cabin and views were breath taking!! So relaxing!! Everything about this vacation was perfect!! The game room, jacuzzi tub, watching Bald Eagles....and the snow!! Just awesome!! Thank you everybody at Timber Tops for making this Our Best vacation ever!! Dec. 3 - 9, 2017 Can't wait to go back!! April M. , Anthony H. & our 3 yr old

Dec 26, 2017
The cabin was very nice. Very clean as well. We stayed in the Pearl's Splash cabin that had a pool, sauna, and hot tub. Great time for us and the kids. Definitely plan to do it again next year. May look into a larger cabin with three full bedrooms though so the kids don't have to argue about who sleeps where. :-)

Feb 7, 2018
My family has used this company for a couple of years. However, I am so very disappointed in the service we received. My husband passed away in 2016 from cancer. The last thing he wanted to do was for all of the family to stay in a cabin. My dad payed to book our cabin with insurance in case something happened. My husband was too sick to go so we had to cancel our trip. He passed away the same month. Timber tops and the insurance company have yet to pay us back or do anything about the money we were supposed to get back from our deposit. Where is the compassion? That is an aweful way to handle business and treat loyal customers. Even if it’s the insurance company’s responsibility to pay us the deposit back...timber tops should stand behind there customers and make it right. We payed for insurance and returned the proper paperwork to process our refund and still have not received our deposit. Very disappointed in both companies.

Jan 28, 2018
Please do not be afraid of heights traveling uphill to your cabin. Also do not drive at night if you do not know where you are going. Beautiful views and nice properties. Still can be noisy with close proximity to other residents nearby.

INDUSTRY BLOGS

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