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International Military

International Military

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1.5 Google Review
13451 Damar Dr, Philadelphia, Pennsylvania, 19116, United States
(215) 856-3008
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Sep 18, 2012
Absolutely horrible people to deal with. Ordered a knife on 8/19 they took the money from my account but I didn't receive the knife. I talked to a man that said he is the owner. He promised he would get back with me. I called again and he said the delivery had been returned by Fed ex but he didn't know why. I checked with Fed ex and no deliveries had been returned from my address. Left this guy several voicemails and he didn't call back. I called again and talked to the customer service manager. Told me owner was in Japan and gave me his email address. I told him I would have the charge taken off my account and he said the company would go after me if I did that. Emailed owner and told him what I was going to do and he said to read the website that they would charge $50.00 if I did that. Promised to contact me on Monday 9/17 of course he didn't so I emailed him and told him I would take further action. Have not heard anything back. He had told me in an earlier conversation that this is a $50,000,000 company...then why can't they ship a knife for $25.00 and that includes shipping? This company is a joke. I agree you should run the other way.

Apr 11, 2012
Please DO NOT order from this company. RUN AWAY. They sent me a damaged item in December. I called immediately, the "manager" said to email him and he would take care of it.I'm sure it is the same guy Jill spoke to. Four weeks and two follow up emails later, he says that it's too late to make a complaint to Fed Ex. He blames FedEx then his shipping department, but won't make it right. All I want is a new item. Now he either won't answer my calls, won't return them or hangs up when he finds out it's me. His boss in Delaware is equally no help. I have left her 10 messages without a return call. They've got my money and I've got a damaged item. Look, there are plenty of places out there to order from. Choose one of the others, please!

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