Get to the top of the directory by claiming your business!
ICE Rewards

ICE Rewards

Claim Business
1.0 1 review
7720 N Dobson Rd #Suite 304, Scottsdale, Arizona, 85256, United States
(866) 389-0578 www.myplatinumrewards.com
Read our review guideline

Write a Review

Loading…



12 months ago

Title: Buyer Beware – ICE's Shockingly Awful Customer Support

I cannot emphasize enough how deeply disappointed and frustrated I am with ICE's customer support – or rather, the utter lack thereof. My recent experience with this company has been nothing short of a nightmare, and I feel compelled to share my story to alert fellow consumers. Booking Problems Left Unresolved for Over a Month: I encountered an issue with a hotel booking through ICE and attempted to seek assistance from their booking, travel, and finance departments. To say they passed the buck would be an understatement. Over the course of a month, I received promises of resolution that never materialized. Endless Calls, Empty Promises: Every time I engaged with a representative or so-called "Supervisor," I was met with a familiar refrain: "Call back in 24 to 72 hours." No one took responsibility, and they routinely reneged on their promises to call me back. Imagine having to postpone multiple vacations due to their ineptitude. If you're considering booking with ICE or have encoun

Google Reviews

Refresh Reviews 4.9


Dec 1, 2018
I like using Icerewards from time to time. There is value in the points and savings dollars when used wisely. Haven’t always been able to use up all my savings dollars especially when I buy too many and they expire after 2 years (would be nice if the expiry was longer). The points are great for resort stays but there needs to be a larger selection. Only way to get points and savings credits now for me is to buy them from time to time when they have promotions as my home resort no longer trades with them. I’ve made some large ticket item purchases and hotel stays and the savings credits really do help.

Oct 29, 2018
The new website is sooo much easier to use! Brandon was such a help in helping me understand all my benefits! I look forward to working with him on our next vacation! It was such a great deal that I recommended it (& Brandon) to two of my friends! Thanks so much for making this so easy for me!

Aug 1, 2018
We really enjoyed our week at the Powhatan Resort in Williamsburg, Virginia. We had four grandchildren and they enjoyed everything about the resort. We were able to thoroughly visit the Historic triangle and our AAA pass got us into every national park and museum. It was also close to First Landing and the oldest lighthouse so the children experienced entering a military base. Our entire week was a delightful experience.

Nov 30, 2018
Luis was extremely patient with myself and sisters, he worked and reworked to our satisfaction. Luis worked overtime so we could do a conference call between my sisters so they could hear firsthand about the cruise and ALL the extra fees ECT..associated with booking the cruise. Cannot say praise about Luis.

Dec 16, 2018
Great service from representative. He got us a really good deal and helped us with our complicated payment issues.

INDUSTRY BLOGS

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while in...

Smithville Whiskey

A Spirited History: The Role of Whisky During American Prohibition

#whiskey #smithville

Whisky lovers, get ready for a journey into the past, as today, we're delving into the intriguing role whisky played during one of the most dramatic periods in American history...

Smithville Whiskey

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles...

Smithville Whiskey

The Fascinating History of Whiskey: From Earliest Origins to Present Day Popularity

#whiskey #smithville

Whiskey, a distilled alcoholic beverage made from fermented grain mash, has a rich and fascinating history that dates back centuries. Its story traverses continents, cultures,...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Whisky 101: A Light-hearted Guide to the Water of Life

#whiskey #smithville

Welcome to Whisky 101, folks! Today, we're exploring the fantastic world of whisky, whisky, whiskey, and, yes, more whisky! Oh, did I mention whisky? By the end of this tour,...

Smithville Whiskey


Own this business?

Claim Your Business
• Update your photo and information
• Get notified when reviews are posted
• Respond and manage your reviews
• Select badges and keywords

Travel Agency Near Me

Sears Travel

Sears Travel

7720 N Dobson Rd #Suite 201, Scottsdale
Government Vacation Rewards

Government Vacation Rewards

7720 N Dobson Rd #Suite 205, Scottsdale
Pueblo Bonito Preferred

Pueblo Bonito Preferred

7720 N Dobson Rd #Suite 206, Scottsdale
Must Do Travels

Must Do Travels

7720 N Dobson Rd #Suite 301, Scottsdale
The Vida Lifestyle

The Vida Lifestyle

7720 N Dobson Rd #Suite 203, Scottsdale