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Casablanca Express

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2.3 Google Review

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6141 S Rainbow Blvd, Las Vegas, Nevada, 89118, United States

(702) 938-2900

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Ivan Villa

Apr 29, 2018

Horrible experience. I purchased a getaway package from them for Orlando FL and I had a presentation scheduled. I made it to the presentation on time only to find out they are not even here on Sundays...... worst experience ever , seriously ruined my planning for the entire week here....

Natalie Dailey

Jul 12, 2017

Casablanca express partners with the timeshare presentations to build money out of tourists. It's all a scam. Anything they promise is a lie. Any positive reviews you read have been paid for by the company. I don't know how Casablanca express has not been sued in a class action lawsuit.

Chloe King

Sep 12, 2017

Absolutely ridiculous. We "won" tickets to Disneyland at a water park, and then we are told to pay forty bucks upfront, then send seventy, and whatever else we payed, that we were supposedly going to get back. Mind you this was like a year and a half ago. We had to pick a date so we picked a day during this month. So after months of going back and forth about things, finally we are told "yeah the hotel you will be staying at is not safe, 100% motel 6. It's filthy and you are probably going to be robbed there." So they LIED to us about the hotel. Also "oh by the way you will get your money and Disney tickets three weeks before you go" Yeah right. It is a week before the day, and we have called several times. The same lady we keep talking to is a COMPLETE AIRHEAD. I normally understand business calls can be frustrating and a lot on the mind, but she wasn't even trying to help us. She started lecturing us, which we did nothing wrong. She sent our tickets and stuff to the wrong address. She says she will call us back. Guess who doesn't call back? You guessed it. This happens at least five times. We get a call tonight at 9:30, a different lady, saying she doesn't believe us and that she will have to listen to the recordings of our calls and call us back. And tells us to "do our part" As well. Very sorry for the long review, but this was the worst experience we have ever had. We shouldn't have trusted the "Spin to Win!" Wheel at the waterpark. And neither should you.

Ninos Lazar

Jul 16, 2016

TOTAL SCAM... If I can enter minus start I would.. They get your money, promise you great remodeled hotel, which turned out to be worse than the worst motels I have seen.. Plus, they got my money anyway, and nothing I can do about it.. (so they think)... I will raise hell on them with Better Business (BBB) and will file a complaint with Attorney General.... So others don't get scammed.. I emailed them, called the person who promised all goodies, He never bothered to return my call or email...

Hawaian

Dec 17, 2018

Very professional

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