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Ulta Beauty

Ulta Beauty

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3.6 Google Review
Lisbon, Connecticut, 06351, United States
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Mar 21, 2018
Buyer Beware!! I won an all-expense trip to the Mohegan Sun casino and decided to take a special lady along with me. Since it was a special occasion, I took her to Ulta for a full make-over before we hit the tables. I paid over $350 in products and pampering for my friend and she felt very confident. Fast forward to our evening out and it was a complete disaster. She had some sort of reaction to her makeup and her eyes were swollen shut. I kept having to tell her what cards the dealer was putting down because she couldn't see them. She started crying and security asked us to leave because they thought we were trying to distract the other players in a plan to swindle them. I promise you this was not in the plan! After getting kicked out of the casino, a helpful Sephora employee saw my wife's face and helped us remove the makeup and treat the chemical burns on her face. She explained that Ulta has been using inferior manufacturing materials such as lime fertilizer and bones in their compounds. A few spritzes of Evian to the eyes and she was much better. Tony Robbins played at the casino that night and he was alright.

Mar 21, 2018
I am glad the media finally came forward with the Ulta scandal. I always knew that Ulta did this. Due to my fair skin that turns red very easily it is hard to for me get a color match. I have returned makeup before, only to go back a week later for a different shade or the same product when I am less exerted (red). One time I remember looking at the old shade I had considered keeping but returned, and noticed the box that I returned on the shelf. How did I know? A piece of my husky's hair was sticking out of it. Another thing about Ulta is that you should never trust the lipstick or lip product sampler. I now get cold sores (oral herpes) since I started shopping at places like Ulta and Sephora. Always examine your purchase for safety. Never trust a sampler!

Apr 1, 2017
The service in this location is great . The minute you enter you are greeted by an associate. If you know what you are looking for they will take you to the product. If you are browsing the will let you go on your way. They never pressure you..The Benefits Brow Bar is wonderful. The staff is willing to share make-up tips. I love shopping there.

Nov 4, 2016
I had an awful experience and will not be back to Ulta to get my hair done. I literally was in tears. The girls working didn't apologize either. I went for a root touch up. My hair was Goldie locks blonde. The color she put on me was not the correct color. while it was processing I asked her about it. She proceeded to say it is fine. She then put a toner on me. I again said before blow drying that it looks to dark. She finished blow drying my hair and I was BROWN!!! omg!! I HAVE PICTURES OF BEFORE, DURING AND AFTER. I LOST ALL MY BLONDE!! I could still cry! Once I said I am not leaving till it is fixed she walked away and I never talked to her again. Another girl put in I believe 2 different toners and an hour later I still left looking awful! I cried that night and cried in the morning. I received no apology from the girl and I had to pay. I should have just walked out. I called to report the girl and did get an apology from the manager. This girl clearly had no clue what she was doing. I went 2 month ago for my 1st root touch up by Colleen, an older stylist and I loved it. So if you plan to go I would recommend Colleen and not one else!! I should have just waited to see her. The manager did express that I could go back free of charge to get it fixed, but I am done with them. Never again.

Oct 14, 2017

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