Ulta Beauty

I got an eyebrow wax. The staff was friendly and professional. Although the line to check out was rather long, (keep in mind this was around the winter holidays, so it is to be expected) they did their best to move the line along quickly. I would go back again.

A place to get stuff for your face and then some. It's a good place to get the only moisturizer I use so there's that. Outside of that this place always seems busy but check out is fairly quick.

Peyton is a Jewel and before that Alex and Genesis they are what keeps me coming back. But you all need to do more sales that benefit everything like you did at Christmas.

The only reason I am even giving this store two stars is because the ladies who helped me on the floor were very helpful. Otherwise, it would be one star. As for those who worked at the checkout on Saturday, September 2nd around 11:00am AND the manager, I was not impressed. I was asked if I wanted some makeup remover set they were trying to sell when I was at the checkout and I said, "No, thank you. I have spent enough money here already." My purchase total was around $150 and when asked if I wanted to sign up for an ULTA credit card, I simply asked if I could pay it off right there in the store and was told, "yes" by the girl who was running the checkout I was in. Because she said I could, I went ahead and signed up. She then proceeded to try to get me to buy the makeup remover set AGAIN since I was saving money when the whole point of me wanting to sign up for the credit card was to save me money. I also never sign up for a credit card that I can't pay off right away at the store. So, she charged the credit card, ran the transaction through, and when I asked if I could go ahead and pay it off with my debit card, she said, "it explains everything in the pamphlet how to pay it off." I said, "Well, I asked you if I could pay it off here and you told me I could." She then proceeded to tell me that she misunderstood what I said. (Yeah, right.) I then asked if there was any annual fee on the credit card and she said, "Sorry ma'am, I'm not sure." She then asked a girl running another register and she didn't know either!! What's even worse is they asked the manager and she also didn't know!! Luckily, I went ahead and searched through the pamphlet while I was still there and there is NOT an annual feel. Thank goodness for that. My biggest issue with this is these employees PUSH credit card sign ups yet know NOTHING about them. That is so wrong. You shouldn't be trying to push something you know nothing about. Educate yourselves, ladies. I think it's time for the manager or someone in your corporate office to set up an in service so you can better serve your customers. Until then, I'll just go straight to Bare Escentuals or order online before I step foot on your store again.

Such a great variety and the store is kept up so nicely! The staff is very helpful and friendly. I'm definitely going back soon.