First time and our last time! No greeting whatsoever, so I approach the first lady at the station near the entrance, and ask her where to sign in, gives me this attitude and points to a stand in the middle of the salon. I signed in for 3, my kids and I. I noticed there was a name in front, so I was thinking shouldn't be too bad of a wait. Couple minutes, 2 men walk in, they get greeted and even spoken to, possibly regular customers ?, don't know. Nonetheless, who gets called before my children and I and that guy on the list ?, the two guys! So I get up and approach the ladies who called the guys, and then one just smiles and says you will be next, so I sit, so she ends up calling my oldest, I tell her how my son wants his cut, I sit back down, and noticed an old lady walk in, she just took a seat and I said you need to sign in and she laughs and says daughter (mija) I don't need to, so I said you won't be called and will be sitting there, thinking the lady who just got done with my son's cut, she was going to call me or my other son, I go up and she says, I'm going to take the older lady. I said but I'm on the sheet, she says I'm going to do her, and someone else will call you. So, the gay guy calls my son and calls another guy as well, so I go up there and told him, you called my son as well, his response was the other guy beat us to going up but you should be next. So, another lady calls my son and me, I go up again and says I'm doing your hair and I asked then why would you call us both, she then asks a lady at the other station across to take my son. She gives this snotty ass look and says ok. So, I explain to her I want his hair similar to his brothers, so she looks at him, and asks do you think it's a 1 or 2 , I'm like your the hair stylist, this is your profession and should know a lot more than what I know about hair cutting, nonetheless I told her how I wanted his haircut and she rolls her eyes and starts cutting away. I end up going to the station across, I tell this lady, I just want my ends cut. She then insists, do you want to cut it shorter with a style, and I respond as nicely as I could and asked can you just do my ends please. She gives me a sassy attitude and starts cutting. My thing with this place is, why the hell is there a sign in sheet if they don't go by the damn sheet, if you are a regular good for you, you get treated ok, if you are a newcomer beware! We spent about 3 hours overall at the salon for simple haircuts. My kids cut was not even that great, I noticed the front of one of my kids cut was slanted, she tried fixing it but kept making it worse. My other sons cut in the back was slanted as well and she did fix it but the back looks weird as its a higher than normal, it's not closer to the neck line and it's like ear high. And my cut, well mine was great, I mean she only cut my dead ends which wasn't a lot. I paid $50 for us three. And she was expecting a tip...ha! Not that I don't tip, but they certainly didn't deserve it. This establishment is a joke along with its staff!