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Bombshell Studio

Bombshell Studio

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4.7 Google Review
5100 Edgewater Dr, Groveland, Illinois, 61535, United States
(309) 265-1542
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Google Reviews

Refresh Reviews 4.7


Mar 31, 2019
Michelle always does an amazing job! Highly recommended

Jan 24, 2019
I love that Michelle always knows what to do with my hair since I never have a clue lol. I have always been very satisfied with her work. Very friendly environment.

Apr 23, 2019
Great service..

Oct 8, 2018
Love my haircut, and the ladies are friendly!

May 19, 2018
I have NEVER been more unsatisfied with my hair than I am today. I have been going to this salon for a couple months and went in today for a root touch up and to have my highlights lightened and toned silver. It had been about 2 months since I had been in the salon and when I arrived the stylist already had my color mixed up. My color had lightened drastically since my last visit and was a reddish brown. The stylist did my root touch up with black hair color and then continued to pull black through my hair. I left the salin with brown, black and muddy grey hair. I expressed my frustration and they stylist stated she could not work me in to her schedule until the following week. When I got home I texted her again and expressed how unhappy I was. She informed me should could get me in a couple days sooner and that it would be $60 to get the hair colors to match. I then informed her that I would be taking my business elsewhere as I did not want to wait or pay more out of pocket. She did not reply. Never once did I receive an apology or feel as though she was accommodating. By far the worst customer service I have ever encounter by a color professional. I will most certainly not be back as I wasted $85 today and she didn't even bat an eye.

INDUSTRY BLOGS

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