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Ulta Beauty

Ulta Beauty

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4.2 Google Review
2510 US-34, Oswego, Illinois, 60543, United States
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Google Reviews

Refresh Reviews 4.2


Nov 1, 2018
Obsessed with this place!!! I literally cannot go inside unless I am expecting to spend a good amount of money! They carry so many fantastic brands with a great selection! For the most part the staff is helpful and knowledgeable. The rewards program is also really good if you buy a decent amount of makeup. Thumbs up! 👍

Aug 31, 2018
I've been coming to Ulta for a few months. I randomly selected Marissa as my stylist from their online appointment process. I have had fantastic results. I'm extremely picky with my cuts and she's always understanding and makes sure I leave feeling like a goddess. Marissa is also knowledgeable about many of the products Ulta sells and often knows what I need before I do. I haven't had much interaction with the rest of the staff but during checkout they're always fantastic. I come from a customer service background and I can say they have a great staff here.

Nov 3, 2018
Very helpful when someone acknowledge me! The manager Tanya.

Sep 27, 2018
They were so nice and accommodating here! My friend bought me perfume at an Ulta in Chicago and I accidentally dropped it. It was expensive and I was so hurt. I called this location after calling 2 other ones closer to my home who refused to help me. I spoke with a manager, went in, showed them my broken bottle and my receipt, told them my story..again and they replaced my perfume with no problem! I even got money back because taxes are higher in Chicago! I'll probably never forget that.

Aug 15, 2018
Not impressed. Went on my lunch break, spent 20 minutes on the store searching for 2 items I cant find at Target anymore, not once did someone ask if i needed help, but then you would see the workers all talking and chit chatting with each other. Then when checking out, there was 2 cashiers. When then it being my turn and the next available cashier finished up with her guest, she was to concerned about waiving hello and getting the customer in front of me attention instead of focusing on me and telling me to step up so she can check me out. So I basically stood there waiting for her to get this other guests attention to say hello, because she said she recognized her because shes a regular and then she finally called me over. Ridiculous is all I can say.

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Opening Hours

Mon:10 am - 9 pm Open Today
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm