Get to the top of the directory by claiming your business!

Bella Vita Hair Design

Claim Business

5.0 Google Review

Direction Bookmark

202 E 3rd St, Sterling, Illinois, 61081, United States

(815) 626-2200

Update Business Info | Add Verified Info

Read our review guideline

Write a Review

Loading…

Be the first to write a review.

Google Reviews

Refresh Reviews 5.0

A Google User

Mar 4, 2011

went to Bella Vita for haircoloring. Have been seeing Bri. Great work. Then one day I had to reschedule my appointment and left a message on their machine. No call back for several hours. Called again left another message explaining that I wanted to reschedule appointment and I had left a message already. Within 5 minutes got a call from "Ashley", she reschedule appointment then told me that next time not to leave a "rude" message. I asked if she was manager she said no I mentioned that is right it is "Lindsey" and I will be coming in to talk to her the next day about "Ashley" comment. Went in next day, spoke to "Lindsey". She had said that she spoke to "Ashley". Lindsey asked if I had made another appointment with Bri. I said I hope so, but I was not sure if Ashley did it. They looked in the computer, then Ashley came out of the back and yelled across the salon "her name is in there". I turned around, expecting an apology for what she said. Nothing from her. Lindsey was right there too. I left the salon feeling that the owner, Lindsey, condoned Ashley's verbal abuse towards me. One hour later I received a message that they had a problem with my appointment and to call back. I called back and the receptionist "Trish" and told that Lindsey spoke to Bri and decided that I should go find another salon to my hair. I was "dumpfounded" to say the least. I had done NOTHING wrong and Ashley was the one that was able to say mean words to a customer. What ever happened to "Customer Service". All I wanted to do was change my appointment and now I can't come back because of what happened with Ashley. And I am not even Ashley's client. The salon is nice, but don't expect the customer to be backed up in anything. The owner will kick you out if you expect an apology. I am posting my experience so you can beware.

Sandra K

Jan 17, 2018

Barbara Linboom

Aug 1, 2017

Stephanie Celletti

Dec 14, 2016

Jenny Glenn

Apr 22, 2016

INDUSTRY BLOGS

Whiskeys of the World: Types and Distinctions

#whiskey #smithville

Whiskey, a beverage enjoyed globally, varies considerably in its characteristics, production methods, and styles. Different countries and regions have their unique whiskey styles that...

Smithville Whiskey

Relocating to Costa Rica from USA or Canada

Relocating to Costa Rica has evolved from a niche lifestyle choice into a mainstream strategy for North Americans seeking a better quality of life.

Kindred Consulting C.R.

The Great Whisky Adventure: A Journey Back to the Earliest Drops in History

#whiskey #smithville

Join us, dear readers, as we embark on an exciting journey back in time, tracing the footsteps of our whisky-loving ancestors! From the mystic east to the rugged Celtic lands,...

Smithville Whiskey

Bourbon: The Quintessential American Whisky with a Unique Twist

#whiskey #smithville

Hey there, whisky enthusiasts! Today, we're going to delve into a topic that's as smooth as a top-shelf dram – the unique character of bourbon whisky. Now, if you're new to the...

Smithville Whiskey

Carrie Nation: A Crucial Catalyst of the Temperance Movement

#whiskey #smithville

Carrie Nation, born Carrie Amelia Moore on November 25, 1846, in Garrard County, Kentucky, was a formidable figure in the American Temperance Movement, known for her audacious...

Smithville Whiskey