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Velardé Salon & Spa

Velardé Salon & Spa

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4.8 Google Review
54 Bokelman St, Roselle, Illinois, 60172, United States
(847) 534-8778 www.velardesalon.com
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Google Reviews

Refresh Reviews 4.8


Mar 6, 2018
1.0 star rating 1/12/2018 Had my hair done by a newbie (Tatiana) during the holidays. The next day, while shampooing my hair, I heard all this crackling noise. Apparently, the stylist did not rinse the hair color she put in my hair. I also don't know if she mixed the chemicals correctly. I had a lot of hair loss. I now have only half the amount of hair I did before. I called Velarde's to discuss this and asked for the owner. Well the owner, Melissa, wouldn't even come to the phone. Melissa insisted I speak with the "office manager." I was told the stylist who did my hair, is no longer at this salon. I asked for my money back and they offered me a discount on my next visit. Melissa wanted me to come in and "prove" I lost my hair. First, I have absolutely no reason to go into this salon and argue with the owner. Melissa is not even mature enough to come to the phone, or call me back at a better time, to handle my complaint. Secondly, I have before and after pictures. I have been going to this salon since the 80's and deserve much better treatment. I am sure they don't care, but I am never stepping foot in this salon again.

Feb 27, 2018
Lovely ladies all of them are great I can't single anyone out Thanks for being amazing ladies! Flawless no-chip every time.

Mar 9, 2018
Raquel rocks color and knows how to cut a straight line! Thats worth 20 stars in my book. Id highly recommend Velarde’ based on talent, friendliness, pricing and product availability.

Jul 10, 2017
So awesome! The best cut my daughter and I have had in years! Thank you! Raquel was professional, kind and fun! We will go nowhere else! Velarde rules! There for life!

Sep 28, 2017
Loving this place. Came back again for a hair cut then following week mani and pedi with my mom. Lovely ladies here and super nice. My mom enjoyed her time too.

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Opening Hours

Mon:9 am - 5 pm
Tue:9 am - 8 pm
Wed:9 am - 9 pm Today
Thu:10 am - 9 pm
Fri:9 am - 5 pm
Sat:8 am - 4 pm