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H2O Salon & Spa

H2O Salon & Spa

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4.6 Google Review
109 N Broadway Ave, Urbana, Illinois, 61801, United States
(217) 337-1480 h2osalonurbana.com
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Refresh Reviews 4.6


Oct 18, 2018
What a terrible experience! My hair was ruined today and it was totally preventable. After my previous haircut (while on vacation), I took pictures of my hair on the advice of the specialist who had cut and styled my hair on his advice. Mind you, it isn't a complicated hair style AT ALL, it's extremely basic yet on the longer side which is what I want (most barbers take a bit too much off). Fast forward to today when I schedule with H20. I sit with Amy and I show her my photos and ask "can you do this?" She says "of course. And I love when people show me pictures of what they want." Filled with confidence, I let her get started. She then asks me a question that I should have interpreted as "RUUUUUN!!!!" She asks me "did your previous stylist only use scissors or did they use clippers." Wierd question but I am dealing with an up-scale high end stylist... what could go wrong...? I tell her "yeah he used clippers for a little bit on the neck." So she takes the clippers and ZIIIIIIIIIIP!!! Cuts my hair super short!! I literally showed you 6 images of my previous haircut and its extremely obvious that I had at minimum 2 inches of hair around the sides. How in the world did you interpret that thick hair for 0.25 inches?!!?!?!? NEVER EVER coming back here. $35 before tip for a horrible haircut that was 95% clippers... I guess the only positive is that I am forced to buy a new hat....

Aug 30, 2018
They gave a good hair cut but way over priced. The charge $55 plus tip. All I wanted was a hair trim, but they said same price if they trim or wash and head massage. I was in a hurry so I did it.

Jul 23, 2018
I have been coming here for about 5 years along with my daughter and partner. I came here before and after my surgery, I have a long scar down the middle of my head. It was pretty gnarly the first time I went, they haven't treated me any different... They may massage a bit more gentle around that area, but they don't make a big deal, etc. I have two different textures of hair because of my surgery and they have really helped me figure out how to style my hair around these challenges. My daughter has sensory processing disorder and ADHD and we were able to bring her towards closing and Sarah did such a wonderful job on the style of her cut and handling the millions of questions that were lobbed at her. My daughter has gotten a million compliments on her hair, which she doesn't like so much, lol, next time Sarah needs to do a worse job I guess ;) A+++ would recommend to anyone, not just parents.

Dec 22, 2017
Fantastic place to work. H2O believes in lots of continuing education and team work making it a fun and creative place to work.

Mar 13, 2018
Amazing, sweet & caring staff. They really want to start a relationship with you and your hair!

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Opening Hours

Tue:11 am - 8 pm
Wed:11 am - 8 pm Open Today
Thu:11 am - 8 pm
Fri:9 am - 6 pm
Sat:9 am - 4 pm