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Jan 16, 2021

Canceled hair appointments

Went online to book 2 hair cuts for 01/16/2021 at 3 and 330 everything was fine then stylist on duty cancelled them when i called she was rude and hung up on me will take my business elsewhere from now on

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Apr 13, 2019
Bill is very rude. I called ahead to put my name on the list like I always have done. He said there was no wait. So I should have been ready to go when I got there. But when I arrived he said there several that showed up after I called and I was at the back. Everytime I called in before, I was always in line no matter who walked in afterwards. He obviously doesn't know how a check in list works and he was very unprofessional about. Plus he cant cut hair that well if you go here, go see lori or dawn. They are awesome. That's who I will be seeing from now on.

Apr 14, 2019
I went with my son to help with my grandson. They couldn't have been better with a toddler and his haircut looked (looks) fabulous

Jan 19, 2019
This location is always busy,usually long waits Have had to call them a couple of times to see if they did a certain thing that my daughter wanted done to her hair a few months back and if I could get an appointment for her. The employee was rather rude. First they told me they don't like making appointments during certain times of the day so I asked when was a good day and time. They said the following day at a certain time. Then the person refused to give me an appointment and assured me they wouldn't be busy in the morning and to just bring her in at a certain time.When I tried to ask for an appointment,the person said "Look,I have a line of customers waiting on me. Bring your daughter in or don't but I have to go." I was on the phone with the person for less than a minute. I took my daughter in at the time they said the next day and they said there was an hour and a half wait.She wanted her hair done so bad,we waited.The appointment took around 2 hours to finish everything. When my daughter was done she told me she was never going back to that location again .This was the second time she asked for a specific thing to be done to her hair and for the second time,an employee said something to effect of "But this other thing would look so much better with your hair." My daughter said she did not want that done,she wanted what she originally stated done to her hair. The employee did NOT do what my daughter asked and on top of it,what the employee did cost $50.00 more than what my daughter wanted done. Then she said to my daughter "See? This looks so much better." My daughter was clearly upset since she had already told her not to do that to her hair. She paid,which,luckily,she just happened to have extra cash on her since the employee ignored her and it cost an extra $50 dollars. This place CLEARLY either needs to give their employees longer hours or hire more people in also. Before the incident with my daughter happened,I have tried to take my my son in 6 times over the course of several months. Every time they were too busy too fit him in. I'm looking into finding a non chain place to take my family for our hair needs.

Feb 14, 2019
I walked in w out an appointment and was done in a half hour...very friendly staff and very affordable!!

Dec 13, 2018
I was there last night told a 20 min wait which turned into about a 45 min wait. No big deal. But the lady cut my next more then once. She states they were new clippers and then she just cleaned them. She also informed me another lady complained that day of the same issue. Unfortunately all she has was pubic hairs to try them on her self. And she did say she would not do that. GROSS. Then when I just called to let her know she did however hurt my neck. she said shes been using them all day. Her sorry was very unconsurning. Plus she never removed the hair off of my neck.

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