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Hair Express

Hair Express

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4.8 Google Review
3291 Willowcreek Rd, Portage, Indiana, 46368, United States
(219) 763-7004
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Google Reviews

Refresh Reviews 4.8


Jul 7, 2018
Great place for your new do. They do everything from cuts to perms for both men and women. The hairdressers are awesome both in their work and in their personalities. I could not ask for a better salon and I do recommend this place for a great experience. I

Jun 15, 2018
Only place that cuts my hair exactly how I ask. Everyone there is very talented. Me and my dad have been going there for over 10 years now. Very good hair salon.

Jul 24, 2018
Debi is amazing! She is so nice, listened to what I wanted, gave me suggestions and did a beautiful job. Thank you again!!

Jul 12, 2018
I really wish I could give this place nothing but 0’s. I went here yesterday for the first time and I would never EVER go back here again. A lady named Courtney was supposed to just wash my hair and then clip my ends. I really couldn’t noticed at first how much hair she had taken off because my hair curls up when it’s washed, but it wasn’t until I got home to rinse my hair and blow dry it out to notice that she cut just about half of my hair off. I called up there around two something and some lady answered the phone and when I explained my problem. She said well maybe I should’ve gotten my hair flat ironed first. No apology or anything. The manager Sherry was so unprofessional and really tried to argue with me and go back and fourth about how much of (MY) hair was gone. She kept telling me that she seen how much hair the girl cut(even though she was talking to someone the whole time) and that it was only an inch off of my hair and that she could show me the garbage can from yesterday to prove it and saying how she’s one of the top stylist. Which I didn’t give a damn about because I KNOW MY HAIR and I know how much was gone!! I’ve been growing my natural hair out for months. Sherry also showed me some pieces of hair she found somewhere cause it wasn’t mine😂😂 I’m like please, don’t even bother wasting any more of my time. Everybody who knew what happened in that place needs to own up to the fact that she messed up my hair. Sherry also said that maybe there was a miscommunication between Courtney and I and maybe she thought I said layers. I said, “I TOLD HER CLIPPED ENDS, NOT LAYERS!! There is a big difference between the two. Sherry tried to seem so nice over the phone, but once I came back into the shop, she didn’t have any type of good customer service skills, but she did give me my $14 back which still really doesn’t make me happy. Oh and I forgot to mention that when I went back to the shop some lady named Debbi was there who was supposed to fix my hair but seen nothing wrong with it😂😂 I’m like of course you guys are gonna agree with each other. Just pathetic and sad. I really just think that Debbi was scared to fix my thick hair and she was also telling me about her black friends who have hair like mine who always get layers. Courtney also brought up her black friends that wear their hair in Afros. I felt so disrespected that it’s disgusting!! This place sucks. I’ll always give this place negative reviews based on how much of a bad experience they gave me. I’m just so glad I kept my cool through all of this.

May 24, 2018
Debi does a phenomenal job - wouldn’t go to anyone else! Very affordable prices and great service. Thanks Debi and Hair Express!

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:9 am - 4 pm

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