Concepts Salon & Day Spa

Melanie Knecht always make the impossible possible. She always does a great job and teaches me how to fix my hair. Everyone is friendly. I highly recommend Concepts

This is a really nice and relaxing place for a pampering day

I had the worst salon service EVER at Concepts salon. I booked an appointment for hair and makeup for a glamor shot photo shoot. I was told it would take 2 hours or so (about what I thought). It took the stylist half an hour to do both hair and makeup... and it looked it. I went in with pictures of the makeup and hair that I wanted, we discussed what I wanted, then she proceeded to dig around in my makeup bag. ($18 to apply makeup and I had to provide my own makeup.) She applied my foundation with her grubby fingers that smelled of cigarettes. She got irritated when she asked if I had blush and I told her that I didn't have any, she went into a back room and pulled out a sample sheet of blush and also applied that with her fingers... didn't even bother to put my setting powder on for the foundation. Then she put my lipstick on, smeared it all over my lips and teeth. Then she moved on to my eyes... it was a disaster! I wanted a glam makeup look with cat eyes. What I got was a muddy mess that wasn't symmetrical... and didn't look a thing like the pictures I showed her. (Pictures had eyeliner all around the eye--top and bottom-- when she said she was done I asked her "what about the bottom liner" she replied "oh you want it on the bottom too?" Um, yeah, like the pictures I showed you!!) Anyone that knows makeup knows it goes concealer, foundation, powder, blush, eyeshadow, eyeliner, mascara, then lipstick. You would think a "professional" would know that. Then the hair--oh you mean my helmet? Yeah... again, not even close to what we discussed, I wanted soft, romantic curls... sexy... I got a curled, teased to hell and back and sprayed... and sprayed... and sprayed with hair spray. By the time I walked out of the salon my hair looked like it was straight out of the 90's and for someone that is at least 20 years older than me (I'm 34!!!). I ended having to go home and fix my face the best I could and brushed my rat's nest out... in the end I was able to get it to look better... no thanks to Tammy at Concepts Salon.

Went today for a pedicure. Was very nervous about it since it was my first time ever but the professional way that I was treated and taken care of put me instantly at ease! I am extremely satisfied with how my appointment went and a VERY loud shout out to Brandy, who took care of me. if you have never had this decadent treatment I highly recommend it!

they don’t replace their tanning bulbs, they’re weak and some of them don’t even work.