Posh Salon & Day Spa

This is the Best Salon!! The owner Rock's & the other stylist are great! It's just a all Over Great Place!! I promise they will do a wonderful things! The staff is great, it's clean I could just go on & on!! Try It You Will Not Be Sorry

Worst $51 I've ever spent! Let's begin. One I am an Ebony American Female (so "African American". My grandmother is Irish and African American. My hair texture is thick and curly (medium to loose curls 4C for those that know what that is). I called to schedule my appointment with Posh and the young woman who answered my call took down my information. I informed her "I am black - African American" is what I said. I also asked is there a SKILLED hair dresser who specializes in doing African American hair at the shop. She told me oh yes and ensured that the specific hair dresser she was scheduling me with does African American hair and has been "trained" to do so. She then quotes me $28 which I thought was weird, but I thought hey since I've moved to Kokomo a few months ago I've been receiving some great deals having moved from an expensive city in Illinois (NOT CHICAGO). Anyway, I get to the shop and I'm early but still I am seated in the chair about 10 minutes after my appointed time. No biggie. When I get to the chair the hair dresser asks me "what are we doing for you today" which I felt was odd because it's like shouldn't you know? So okay I tell her I called in for a wash, style, and trim. She proceeds to say okay well first we're going to flat iron and trim you. Which I felt was unsanitary, but I thought okay hey whatever works for you; you're the "specialist". Once she finishes trimming my hair she asks me do I want curls or to just be straightened. Now I'm sitting with a baffled look because I know she just asked me what I was there for. So I tell her hey look I need my hair washed that's what I was just telling you. She says oh well the girl who scheduled me didn't schedule me enough time for a "soak out" at this point I'm annoyed and disappointed because all week I had been excited about finally going to the hair salon. Well she says let me see if I can get someone else to do your soak out. She ends of doing the soak out and it was a terrible job. I still smelled product in my hair and the way she was washing my hair felt effortless. I was on the verge of crying but I tried to keep my cool and just go along with it. Thinking you never know it may turn out well. So then once she finishes she hands me over to another girl who was next to her and says she will be doing my blow dry and straighten. I said okay. The girl proceeds with the blow dryer and flat iron for my hair. Then the girl who is flat ironing my hair asks the first woman to help her with the flat iron. The first lady takes the flat irons she used on my hair that wasn't washed and puts it on my now washed hair. I'm devastated at this point but I'm thinking hey it could be better just let them finish. Don't complain. I try to remain optimistic and be understanding of others because I know new things can be a challenge but the more I sat there the more devastated I'm becoming. Once they are finished I noticed only the second girl who did my blow dry and flat iron went to the root of my hair while the other woman who was bragging about someone who had trained her to do "people's hair with my hair type" hadn't even went to the root until the end when I'd mentioned it to the other girl. When I get to the counter they say okay so it is an extra $20 for the soak out. Now when I was talking to the girls about how the receptionist didn't put me down for the right thing I said well I'm sure it won't be $28 so how much will it be. The girl said about $10 more for the soak out not too much. So that's what I'm expecting to pay. At the counter the woman says $48 plus some kind of tax which came out to $51. I feel like I got scammed and my hair has never looked the way that it looked this day after leaving ANY SHOP I'VE EVER WENT TO & THAT'S THE HONEST TO GOD TRUTH. I felt so down and low and I still feel bad because the hair did not even last the entire day. Granted it was drizzling outside however, I only walked from the shop to my car (head covered) then from my car to my house (head covered) and is still no excuse for my hair looking frizzy & dry. DO NOT RECOMMEND

I called and requested a person who is very good at cutting short hair and got an appt with Tia. I went for my appt and she was super nice as well as the gal who washed my hair. Tia was friendly and nice but a bit too focused on talking I think. It was a nice conversation don't get me wrong but my hair was uneven and not cut correctly as I figured out when I washed it myself the next day. I chose to get it fixed elsewhere as it's short and couldn't chance it messed up more. I called and canceled the next appt I had set up immediately following my cut and explained why I was canceling. They were nice about it and offered to have it fixed but I had already done that. They didn't offer to give me a refund or any other kind of discount on another service to keep me as a customer. That kinda left me a bit disappointed as I asked for someone good to begin with. I don't feel like they listened to my needs or addressed my personal issues very well. Hoping someone else doesn't have the same experience by me writing this review.

My stylist is the best!! Very professional and kind to me. Always does a great job on my hair. Thanks Katie you Rock!!

Wonderful full service salon, ladies are all very helpful and go out of their way to help you! Jessica Pyke, Kierstan Corbit, Amber & Brianne are just a few of many ladies that have helped me!