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Great Clips

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3.3 Google Review

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11540 W 95th St, Overland Park, Kansas, 66214, United States

(913) 888-3400 www.greatclips.com/salons/1004

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Refresh Reviews 3.3

Rebbecca Templeton

Dec 23, 2017

I've been to this location a few times now. Every time they are busy. Which is a great thing. Except that while they are trying to do their job, they are also dealing with every single call, including those from customers and any one else who may try to contact the location. I know this because every time I've been in, my stylist has had to stop what she's doing to deal with phone calls, including those from management trying to send the stylists home for not meeting numbers (even though there was a lobby full of people waiting for haircuts). And every time I've been in, or even called to try to get help, there has never been management on premises OR they are simply not wanting to be contacted. Since the stylists are focused on answering phones and getting as many people out the door as possible, they end up only partially paying attention to the customer. So, if you want to be herded in and out like cattle with no attention to what you actually want your hair to look like, then this is the place for you.

Joshua Ducey

Jan 4, 2018

Just left because nobody was doing their job in a timely manner. People were going out of turn. After 30 minutes of waiting with only one person ahead of me is ridiculous. Not to mention with 3 employees there

rachel dowis

Mar 9, 2018

TERRIBLE HAIR CUT AND TERRIBLE CUSTOMER SERVICE! DO NOT GO TO THIS LOCATION! The hairdresser "Tatiana" did a terrible job and was SO rude when I asked her to fix my hair because it was SO uneven and NOTHING like the picture I showed her. I will NEVER go there again! This is the second time she chopped my hair uneven!

kkcryant02

Dec 23, 2017

I called this location for my wife to speak with a manager to get a haircut fixed. I will admit, I was upset and not happy. My wife has attempted to speak with management multiple times and has been told to leave contact info for a call back, but it seems anytime we have been there, management stops what they are doing and jumps on the phone. When I mentioned that we have made multiple attempts to speak with management and this has been told to us, and that is is a bunch of BS, I was hung up on. This location is a load and nobody seems to put the customer first.

Donna Jenkins

Jun 25, 2017

If you are a senior citizen ask for Megan.. very nice girl, understands wash & wear hair for the handicapped. Try her... bet you ikeep going to her.

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Opening Hours

Mon:9 am - 9 pm

Tue:9 am - 9 pm

Wed:9 am - 9 pm

Thu:9 am - 9 pm

Fri:9 am - 9 pm

Sat:9 am - 6 pm