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J C Penney Salon

J C Penney Salon

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3.6 Google Review
3541 Masonic Dr, Alexandria, Louisiana, 71301, United States
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Refresh Reviews 3.6


Mar 5, 2023
Booked appointments several days in advance only to be cancelled at the last minute for one of them. Because their 1:00 had booked online and then had to go get products, she called me at 1:20pm and acted like it was no big deal to cancel and ask me to reschedule. I'm sorry, but if you're not ready at your appointment time, then you should have to reschedule. I wish I could give 0 stars. Don’t book with Jhada Story, she won’t value your time or business.

Nov 14, 2022
Worst experience of my life. Never have I wrote a bad review about anything. My Hair stylist Amy had no clue what she was doing. Worst thing about it was she was getting frustrated when I the customer was explaining what I wanted. She continued to have a bad attitude and overall bad energy. Would not recommend this place to anyone

Jul 28, 2019
If I could give a NEGATIVE it would be a NEGATIVE 5 Stars. This is the 4th time in 3 months I have brought my kids to get a haircut. JC Penney has a huge advertisement of Walk Ins Welcome sign out in front of their store as well as advertising elsewhere. Each time we have "walked in" ironically we were told the same thing. Yes I know it may sound I made it up, but it's as if its scripted. We have been told each time "we are booked up for the rest of the day and we are short on stylist". If JC Penny Salon has this issue they need to STOP advertising "Walk Ins Welcome " because they are NOT WELCOME.

Nov 1, 2021
Customer service is ok manager and workers are nice. But if your a man looking for a quick easy hair cut don't go. I I walked in with almost 3 inches of beard and walked out with a quarter inch because the stylist decided to hack on it. Hair cut was horrible and manager had to fix it. I'm gonna stick to the barber shops from now on

Aug 20, 2022
Mrs. Karen has a new customer! My mom and I both go to her now! Superb hair work!! Thank you!!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm Open Today
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm