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Supercuts

Supercuts

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3.0 Google Review
125 S Broadway ## H, Salem, New Hampshire, 03079, United States
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Jun 20, 2018
Supercuts is the most reliable salon u can go to,either walk in or appointment. For color, washed and dry, price very comfortable I suggest an appointment others things like just haircuts etc walk in r perfect. So in this particular plaza they have different stores. Wi-Fi is great n in the area is a market basket, k mart etc. Service is the BEST but mostly SUPER EXTREMELY SATISFIED with my hair. Ah also they do eye brows. ☺😊🙋

Jul 20, 2018
Mikayla does a fine job with mens hair and is incredibly fast. I think I was in the store for 8 minutes. It's a bit awkward to get to because its tucked away and hard to see. It is a bit more expensive than the other chains for the same service in the area but I feel like the quality of my cut was comenserate.

May 23, 2018
Michaela is a sweet girl.. Been cutting my hair now for about 4 years. Always pleasant.. She is in the New Hampshire location

Jan 7, 2018
Went in to get my son a haircut. There was a wait. We (the woman taking our info Andrew there were also other hairdressers at the front) discussed getting three on the sides and a four on the top. I asked if it was in the computer and the woman responded “yes.” I asked if it was OK if I ran next-door to get my kids a snack at Barnes & Noble. The woman replied “absolutely.” I ran next-door, there was a line, so my mother brought my son back to Supercuts to wait so we did not miss the appointment. When it was his turn, The hairdresser asked what they were doing. My mother said, “I heard my daughter tell the woman at the front desk and also she made sure it was in the computer.” The woman looked at my mom and rudely said “well I’m not a hairdresser. I don’t know,” and continued to be rude to my mother in front of all of the customers. My mom ran over to Barnes and Noble got me. I jogged over with my daughter. By the time I checked out, all of the customers that were in there that heard her rudeness to my mother was gone. I quietly informed the lady while I was paying that I was very disappointed that she was really rude to my mother, then she was extremely rude to me. She blamed me for the behavior and when I told her she must not have heard me and she was stressed with alot going on when I checked in (thinking she must not have processed our conversation, basically I was making an excuse for her but also expressing her rudeness was disappointing), she cut me off and continued to be sarcastic and defensive. I told her I was bringing my mother out for her birthday and we were just running into get a quick haircut for my son (because it really stinks she was treated this way while we were out for her bday). She then accused me of being stressed out Insinuating BECAUSE I was with my mom (how rude can someone get? thank u for that comment again on my mother’s bday). She continued to be sarcastic, roll her eyes and have a sarcastic grin. When I called the manager on the phone (I did not want to bring more attention while kids and customers were there so thought calling would have been batter), she defended her behavior. She said all the other customers (all ones that weren’t there during the initial issue due to turn over, and missed much of the conversation because I was quiet when I was talking to her, however it elevated while she continued her sarcasm as she was waking away from me, distance = elevated volume, but did not go to yelling). The manager then told me that I should have gotten her instead of calling later (that would have been even better to add to my mother’s bday, sit and watch my kids). Anyhow, worst customer service and I, as a previous customer, will NEVER return! I have always had GREAT experiences at the Windham Barber Shop on Cobbetts Rd and will stay there even if it’s not always convenient distance wise.

Apr 24, 2018
Great place for a color and cut great people who work there

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:8:30 am - 7 pm

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