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MOXIE SALON

MOXIE SALON

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4.6 Google Review
691 Belmont St, Belmont, Massachusetts, 02478, United States
(617) 484-1221 www.moxiebelmont.com
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Refresh Reviews 4.6


May 5, 2019
BUYER BEWARE!! I have been going to Moxie for 3 years. Every 11 weeks, like clockwork, I get a foil and cut. Even though Kerry is the owner I still tip. So after approximately 14 visits (of around $200 per visit) I made a fatal mistake. I screwed up my calendar and missed my appointment. Kerry called and left me a message. I called right back. I called back 2 more times. Due to the timing it’s also my birthday. I found out my MIL called and left FIVE messages (trying to buy me a gift certificate.) KERRY NEVER CALLED BACK ONCE. I drove to the shop to see if it was open and she was ok! Yep, she’s just ignoring me. She ghosted me because I made 1 mistake in 3 years. Her voicemail message to me was, “You’re never late and it’s 10 minutes past your appointment time ...” So guess what I now know: 1) one strike, you’re out is her unwritten/unspoken policy 2) she won’t even give a courtesy call to explain her unwritten policy (there is nothing on her website and no sign in her shop) One bone of contention I’ve had: - when I first started going to Moxie I got reminder calls - they just stopped and on at least 2 occasions I called the shop to see if my appointment was still scheduled - in today’s digital / social age I get reminders from EVERYONE I deal with (doctor, dentist, Pilates, massage, etc.) Kerry: IF YOU’RE GOING TO BE INTOLERANT OF SCHEDULING MISTAKES then put your money where your mouth is and use a reminder system — I’d have never missed my appointment if I’d received a reminder. And, while I found out the hard way / now have 14 weeks of roots, I’m happy to now see Kerry’s character. I have no interest in giving my business to someone who is intolerant and uncooperative.

Aug 14, 2018
Tried several other places when I retired and no longer worked nearby. No one comes close to Kerry’s style & skill. Now happily drive the distance. Get many compliments on the cut. Feels great too.

Oct 26, 2017
Had a wonderful experience at Moxie. Kerry listens and is so helpful. The best, most natural highlights I've ever had. So happy I found her. Salon is just lovely, so relaxing.

Nov 7, 2018

Sep 29, 2018

INDUSTRY BLOGS

The Art of Distillation: How it Shapes the Flavour of Whisky

#whiskey #smithville

Hello, whisky enthusiasts! Today, we're embarking on a spirited exploration of one of the most significant steps in whisky-making: distillation. We'll delve into how this intricate...

Smithville Whiskey

Grain Games: The Whisky Character Playground

#whiskey #smithville

Hello, whisky wanderers! Ready to hop, skip, and jump into the rollicking world of grains and their whimsical influence on whisky character? From the robust charm of barley to...

Smithville Whiskey

The Grain Game: How Grains Shape the Soul of Whiskey

#whiskey #smithville

Whiskey, a beloved spirit savored around the world, is a product of nature's simplest ingredients. At its heart, whiskey is nothing more than water, yeast, and most importantly,...

Smithville Whiskey

The Chemistry of Whiskey Aging: Impact on Taste and Quality

#whiskey #smithville

Aging is a critical stage in whiskey production. The choice of cask, the length of maturation, and the aging environment all influence the spirit's final character. But what are...

Smithville Whiskey

Famous Women and the Repeal of Prohibition: Evolving Perspectives

#whiskey #smithville

While women were instrumental in initiating the Prohibition era, they also played a significant role in its repeal. The societal and cultural shifts during the 1920s and early...

Smithville Whiskey

Prohibition and the Transformation of Women's Social Status and Behavior in the 1920s

#whiskey #smithville

The 1920s, often referred to as the "Roaring Twenties," were a time of significant social and cultural change in the United States, particularly for women. One major element of...

Smithville Whiskey

The Evolution of Whisky: 18th Century Methods vs. Modern Mastery

#whiskey #smithville

Whisky lovers, we've got a treat for you today! We're going on a time-traveling adventure to compare whisky production methods between the 18th century and today. Understanding...

Smithville Whiskey

Whiskey Production: 18th Century Methods vs Modern Techniques

#whiskey #smithville

In the 18th century, the choice of grain for whiskey production was largely determined by regional availability. In Scotland and Ireland, barley was the predominant grain, while...

Smithville Whiskey


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