I would first like to say that I liked the waxing service and people but I had a big problem with them so initially when I asked the employees about the pricing they told me for waxing my underarms, full arms, full legs, and bikini wax was 152 dollars after my birthday discount and both of the employees agreed to it, after my service they charged me 190 dollars which is literally 40 more dollars than the Orginal price, then she ended up telling me after my service that she can't put my
Birthday discount in there becoz it's not my birthday today and also it's only on one service which was not told me before, I had another appointment yesterday that's why I couldn't say anything, I think I was misleaded and this is wrong and I would like a refund for that as it was
Too expensive for me I wouldn't have gotten a service done if I knew the Orginal price, I think it is an employee issue and they must refund me for this problem and also my underarms are red I already told the lady that my underarms are hurting she said it's ok I got it done yesterday and it's burning allot and it's red please look into this for and I would like a refund. Beocz if I was told 190 before my service I wouldn’t have gotten some things done
Horrible customer service, the owner is rude and isn’t understanding the point that I am trying to state I have a mark and it is not looking good at all on my underarm, so it is not ok and also it is not about the discount it is about that your employee made a mistake by charging me 150 before the service and then charging me 190 after so it’s your employee and system error, I was very nice to you all. Please check your security cameras to confirm this what I am saying. Third thing I have tried to call so many times but I haven’t received a call back but a voicemail, please call and clarify because, this issue needs to be addressed properly
