I went for a haircut and highlight for myself, and a haircut for my son. Sierra the stylish was not knowledgeable about how to start my hair and had to speak with her mother, the owner of the salon Eileen. Upon beginning, she started foiling at the base of my hair and continued up. It took over an hour to foil my full head. I myself have years of Cosmetology experience. I inquired about my foils at the base of my head, seeing as my hair lifts very quickly with bleach. I was told by the owner Eileen and Sierra, that they always waited until all hair had lifted before taking out the foils. Now, anyone who knows bleach, knows that is not how things work. Bleach does not stop its process to have the rest catch up. It continues until it has been stopped with water. During my waiting of getting the foils removed, they cut my son's hair. It was completely uneven and so bad I had no choice but to fix it at home. Upon getting home I went to style my hair the way I always do, as Eileen styled it different then I do even when requested otherwise. Upon doing so, I noticed that I had uneven patches of bleach along my side and top of head, and that the underlying layers were completely white, meaning they had removed all pigmentation of my hair. They had decided to not use a toner at washout because they had realised themselves that the white hair would turn purple and show their incompetence. I highly recommend that people find another salon to do business with. Not only do they over charge for the incompetent procedures, but they have no actual knowledge on Cosmetology, even though licensed. Completely upset with the process and how they attempted to hide their mistakes at the end. Not only were my highlights horribly done, but my haircut was completely uneven. I will now have to wait 4 to 6 weeks to fix as my hair is so over processed that it falls out whenever it is wet. If I could give negative stars I would. Clients BEWARE.
