Upon my first visit with Alyshia at Shear Sensations, we did a 3 step process: bleach, toner (to eliminate yellow tones), followed by pink. It was a lengthy process, which was naturally expensive. My resulting hair color was mostly pink with orange patches. Alyshia said she “actually liked” the orange patches, like she knew it looked terrible but didn’t want to fix it. It was $150.00. However, the pink only lasted for 2 washes. Then it was gone.
On my second visit, I decided the pink wasn’t financially worth the expense since it didn’t even last a week. On this visit, we did a 2-step process. Bleach, then tone.
When it was time to leave, Alyshia said “it should be about the same price” but I corrected her “except for the pink.” She said, “but we used toner.” And I reminded her that she also used toner on my previous visit. They told me it didn’t matter and that I was being charged the same $150.00.
I questioned the price, repeatedly, because the numbers don’t add up. We did one less process, therefore the price should reflect that. They merely said “you have a lot of hair, and that’s a lot of bleach.”
Well, yes, I do have a lot of hair. But I had the same amount of hair on my first visit! Same length, same everything. We used the same amount of bleach and toner. But we DIDN’T use any pink dye this time. Therefore, simple math says it should’ve been a less expensive visit.
These are exploitative business practices. I feel as if I have been unfairly taken advantage of. The numbers simply don’t add up, and it’s unethical to charge inconsistently.
Super disappointed in their decision to treat me that way and expect me just to be OK with that.
UPDATE:
A couple things happened when I came home. I inspected my color really closely. My roots are still super yellow, even though I asked her to fix that with toner. Actually she said “let me know if you absolutely hate it” while she was rinsing our my color. That was a red flag! She knew it wasn’t right! I pointed out how yellow my roots looked and asked her opinion and she said “oh it’s definitely yellow compared to the rest of your hair” so I said, “ok, can we tone the roots to match?” And she was like “of course! That’s why I told you to tell me if you hated it!” Alright then.... so she applied toner to my roots but clearly didn’t leave it on long enough. They are definitely yellow. The rest of my hair has PURPLE streaks throughout it, which I never asked for. After blow drying my hair, she said “you can’t get much more violet than that!” But... nope. Pretty sure I didn’t ask for violet hair. Lol There are also lots of DARK PURPLE splotches going horizontally across my hair, which looks extremely obvious on platinum blonde hair.
What is worse... she COMPLETELY FRIED my hair!!! I honestly don’t think she rinsed it thoroughly enough, because when it was time to wash my hair again, it felt insanely slimy like there was still bleach sitting in it for 2 days. It was super nasty and something I’ve never experienced in all my years of coloring my hair. I was worried and decided to do a strand test and to my horror my hair is STRETCHY! Totally elastic. That’s what happens when your hair is fried. So, yep. Now I’m dealing with extremely damaged hair that is frizzy and impossible to style.
Thanks, Alyshia.