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Ulta Beauty

Ulta Beauty

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3.6 Google Review
940 Airport Center Rd, Allentown, Pennsylvania, 18109, United States
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Refresh Reviews 3.6


Sep 4, 2018
Do not go to the salon here if you have a life. I spent five hours in the salon on highlights and a trim. I came in for an appointment at 12pm and left at 5:15pm. FIVE HOURS is ridiculous to sit in a chair for a completely overpriced, mediocre hairstyle. I barely have my roots covered and my hair looks exactly how it did when I walked in there. I specifically told the girl I like my hair heavily highlighted and she took little strands of hair that it looks like almost nothing is there. Cut is not bad, but still should not have taken as long as it did. The manager saw me sitting there for five hours straight and did not even at least offer to comp my trim or something! Customer service and getting people in and out is clearly not a priority. The girl was unbelievably slow and all she did was talk. I am not trying to make small take when receiving any type of service, I like to be in and out. I've come to this salon in the past and decided to give it another shot after disappointment from my previous salon, and have confirmed why I did not come back here. Paying $200+ for a service and sitting for five hours I should have absolutely amazing looking hair and I don't. I typically NEVER write reviews, but do not come here if your time is a priority.

Jul 16, 2018
If you need any cosmetic item, this is the place to be. They got everything, seriously, everything you can think of. The cool thing is, they have a wide range of prices for all items, so you can buy the expensive high end item or a cheaper one. The workers were friendly and nice, and they were professional. overall, great experience.

Sep 16, 2018
It really good over there they have all kinds of hair products for all types of hair

Mar 31, 2018
Ulta itself is nice because it offers a large array of products. My only disappointment is the coupons. Most coupons only work on a few selection of items. When spending a fair amount of money on make-up yesterday, it would have been really nice to get a little bit of a financial break. However, the employee who helped me yesterday, Kristen, was EXCELLENT!! She was incredibly helpful, and invested time in me. If it weren't for her, I probably wouldn't have bought nearly as many products. However, her make-up was flawless, and I wanted to get her look. Therefore, she gave me a lot of tips, and I could not be more satisfied with her assistance!! :)

Aug 18, 2018
Please use caution when getting your hair done at the salon and DOUBLE CHECK PRICES! I was completely scammed by the ladies at this ulta salon, for lack of a better word. For a simple root touch up and trim I was charged $185! The online estimate had been $80, and then didn’t even have the decency to inform me that my services would go up over $100! I truly believe they took advantage of my age and assumed ignorance. No one should have to be charged $60 for a one inch trim!!!! Completely ridiculous and unprofessional. Tanya did a fine job on my hair, but it’s so simple and so easy, I find it absolutely ridiculous as to why I was charged so much. Tanya is also not very personable, I’ve had her twice before and she never fails to give her attention to coworkers over her customers. I’ve been a customer here many times. I’ve gone from pink to blond, bright orange to silver, but have never paid so much. All the other times I was with my mother, and I am assuming since I was alone they decided to take advantage of that. I’ve been to high end salons with complementary facials and massages with my cut and color and only paid $90. But I sat in the back of an ulta beauty supply store for 3 hours with a very cold hair dresser and paid $185 for an average dye job. Never coming back here again. Terrible scammers at this ulta!

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm Open Today
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm