SALON E'TAE

My hair feels like silk! My experience at the salon has been great from the moment I walked in the door and my services were phenomenal! From wash to point of sale! I was late but wasn't turned away or treated like a walk-in. And I wasn't sitting for hours! Overall I'm very pleased with my Carmel experience!

My hair was really damaged however she showed me what she was cutting off and I agreed to that, however she started to cut beyond it. Also she started to cut the front where it was like a U-shaped so it wasn't even. After I told her to stop cutting my hair, she continued to try to cut my hair. The length wasn't an issue, it was the way she cutting my hair. The place is very nice looking, however clearly the brand was started then unexperienced stylist were hired. she let me walk out with frizzy hair. I literally walked to the car and had to put it in a pony tale.. I traveled two hours to get my hair done.. Its not worth it.. don't go.. *** PS don't let andrea cut your hair!!!****

I spent $77. I am fully natural and I have "0" heat damage. The salon advertises themselves as "natural hair" silk press gurus, so I was excited to get a silk press and a trim. My main purpose was to get an even trim. The salon entrance and hospitality was nice and receptive. I filled out a paper that basically asked about my hair and myself. I thought this would aid the stylists in styling my hair (it did not, you'll see). The bathroom was nice. I was called over after 5 minutes to have my hair washed. The washer was nice the entire time and they seemed young. First, she applied the caramel treatment. It definitely smelled like caramel, which was a pleasant scent. They did NOT DETANGLE my hair when applying the caramel treatment. I was confused because they, again, claimed they were natural hair stylists. The caramel sat on my hair for 20 minutes without heat. The washer rinsed and applied shampoo twice. The shampoo was pleasant and did not have a strong smell, which is good. She placed the conditioner in my hair and RUBBED IT AROUND MY SCALP. UMMMM hello, where was the detangling? Like it's 2018, we detangle natural hair when we apply conditioner. Not only that, the conditioner was on my head for 5 minutes. It could not even do it's job. She then told me to sit in the chair to be blow dried. I looked at my hair in the mirror like "What in the world?!" It was dryer than the Sahara desert, like no one there knows how to treat natural hair. It gets worse, she did NOT USE A HEAT PROTECTANT. She was constantly pulling my ends and my hair, struggling with my hair. I was screaming my head debating WHY I was even putting up with it. She then put my hair in 2 loose low buns with pins and sat me under the dryer to dry for 20 minutes. AT THAT POINT, I SHOULD HAVE WALKED OUT, but I did not want to be rude and I thought they had a method to their system. The videos on Instagram look like they moisturize hair, so I was thinking something is coming. The stylist called me over and she asked what I wanted. I said an even trim and a silk press. The entire time she used a fine tooth comb to comb through my DRY NATURAL HAIR. AGAIN, THIS IS 2018, WHAT IS YA'LL DOING???? My ends were definitely tortured and ripped this day and I'm very upset. The stylist next to me was cutting someone else's hair and it looked so choppy, scaring me for what was to come for me. My stylist began to flat iron my whole head WITHOUT PRODUCT. My hair was being flat ironed WITHOUT MOISTURE. Ugh I could not believe I was even in that predicament. When I flat iron at home, I apply a heat protectant and light oil for moisture. Afterwards, She applied their pomade, FINALLY, and trimmed my hair. The trim was okay. I asked if all the bad ends were gone, she said it was still some in the back. Like huh, why leave damaged ends? I just said "Can you please take it off?" and she did just a little. Afterwards, she flat ironed my hair one more time and told me I need to take "better care of my hair." UMMM my hair is very moisturized and well taken care of in its natural state. IDK what kind of "natural hair care" ya'll have going on in there sis, but this ain't it. I DO NOT recommend natural hair women/men to come here. Your hair will not be treated as such. I will be searching for yet another salon who care for natural hair. #HealthyEndsMatter

I absolutely love this salon. The atmosphere is beautiful and very professional. You are greeted when you walk in and they explain the whole process of what they are doing to your hair. The beautiful ladies that wash, condition, Carmel treatment, blow dry, etc....are also very knowledgeable and professional. They also offer beverages and snacks as well. My stylist Amirah I had her the two times I had an appointment and I felt like I was talking to my sister.....absolutely love her. After getting up from her chair I felt like I could do a hair commercial. It's a beautiful thing to see beautiful Queens operating a business and offering exceptional service. I wish the owner Kish and the whole staff much success and prosperity.

I was so excited to have my hair done at the salon. It’s a beautiful hair salon. I haven’t had my natural hair pressed out in over a year and I’m sure all of my hair is damaged. It smells like burnt rubber. I’m very hurt and disappointed. I explained to my stylist that my hair didn’t need to be bone straight because I was going to wet it and put it back into my curly Afro. But my hair is straight and will not revert back to its original state. If you’re into natural hair care I would not recommend you going into the salon to have your hair done.