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MasterCuts

MasterCuts

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2.4 Google Review
108 Exton Square Pkwy ##1410, Exton, Pennsylvania, 19341, United States
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Refresh Reviews 2.4


Dec 20, 2017
I have been to this salon three times. I don’t know the stylists name but she is a middle aged woman who wears glasses and has dyed red hair. I know this because one time she was dyeing her own hair during “downtime” which I think is unprofessional. First time was a bang trim second time a haircut. Both times were decent. The third time this woman was juggling more than three clients and while her two other clients were having their hair colored she worked on my hair. She was visibly under the influence of something. She was stumbling and her speech was distracted and slurred. She was sweating and kept saying she was going to pass out. I should have walked out but she had cut half my hair at that point. Honestly I was fearful she was going to cut me. She kept waving her scissors around and stopping her work on me to chat up the clients with the dye on their hair. There was another stylist named Rick who seemed completely oblivious to this behavior which made me wonder if it’s a common occurrence. I’m only giving one star because you have to give something to rate this salon. However this was the most unprofessional and potentially dangerous situation I have ever encountered. That woman couldn’t not even work the computer at the end of the service. Embarrassing and completely disrespectful.

Mar 26, 2018
Elana did a great job fast and neat because I'm always in a rush and she was extremely nice.

Feb 25, 2018
Worst color and cut in my life!! Tried putting a toner on it burnt my scalp I left in tears. She actually wanted me to come back so she could “fix it” . I will never go back there. I went in with dark brown hair and left with red and gold patches. It was a Saturday night she was alone taking walk ins while I sat.

Nov 14, 2017
Needed a haircut before making a cross-country flight. Had a 5:15 reservation made day before. Hours listed until 9pm. Arrived, and the place was closed. Chief of mall security said this was a common thing that everyone who worked in the mall knew about. Won't go back.

Jan 21, 2018
Horrible. That’s all I have to say. Just horrible

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm