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Ulta Beauty

Ulta Beauty

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4.3 Google Review
2835 Concord Rd, York, Pennsylvania, 17402, United States
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Refresh Reviews 4.3


Aug 12, 2025
I was in the store for 25 minutes with no help. Only time an associate came up to me was 3 minutes before closing letting me know they were closing. I spent all that time trying to find my correct color for foundation on a new brand. Hoping I picked the right one because I have no clue! Not even a “welcome to Ulta” when walking in. No manager even engaging with customers one walked past me in bright pink 3 times. A color match would’ve been nice. Clearly this is a daily issue and just “sending a message” to the managers isn’t enough.

Sep 18, 2018
Shopping for the wife has a wide variety of cosmetics to meet your demands. Staff is very attentive and very knowledgeable. The make up here is very good and the price matches it. I had no complaints and will be coming again to shop.

Jul 27, 2025
Ulta is amazing. The staff is not very approachable tho. Im always afraid to ask questions because the women look at each other and laugh seemingly at the customer. Maybe im overly sensitive but I don't like being made to feel some type of way. I would give 5 stars but with the staff I just cant

Mar 29, 2025
I’ve been a diamond customer for years. Never again. Your sales are scams. I’ll order items for in store pickup, get a notification the NEXT DAY, that your “inventory flew off the shelf” and the item is back to full price. Had you notified me timely of the low inventory, I could have placed my order for delivery where i would have received the same sale price. It really does seem like a scam to advertise great sales that aren’t honored. Your customer service department is a joke. Their over utilization of the word “transparent” is laughable. I asked to speak to a supervisor and was told they are too busy and will call me back in 24-48 hours. That’s not customer service it’s customer inconvenience. My one star review is generous.

10 months ago
I have been going to Ulta for years and I sent them a email about my experience and they told me it sounds cold and the customer service is very rude I don’t think I will be going to Ulta for a while

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm