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Ulta Beauty

Ulta Beauty

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4.2 Google Review
2088 Interchange Rd #24, Erie, Pennsylvania, 16565, United States
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Refresh Reviews 4.2


May 16, 2018
This review is specifically for Jerry who is a master stylist in the salon. I had to take time out of my day to give this man some love. He is so great at what he does. I started coming to him after someone from an in and out salon butchered my hair. I thought it couldn’t be fixed but Jerry worked his magic and made a mess into beauty. This was also on my birthday so he saved the whole day for me. Since then I’ve been coming to him consistently and will continue to as long as he is cutting hair! I also want to add that I have social anxiety so I’ve never really been consistent with getting my hair cut because I never really felt comfortable with the forced conversation most stylists tend to do. Jerry on the other hand is able to read his clients well and can mirror their energy making the experience much more enjoyable.

Aug 3, 2018
Great store and lots to choose from. The girls were friendly but a few of them that were applying makeup looked like they kind of needed somebody else to do theirs. Some of their makeup was so thick and it was just so overdone that it was a turn-off from the products they were trying to sell.

Mar 28, 2018
Stopped in yesterday on a spur of the moment and asked if I could get a haircut. I had the best service from Todd who not only gave me a great cut, but was very personable and engaging. I left in a spectacular mood feeling great. I highly recommend him.

Mar 18, 2018
Don't waste your time going into this store. There is no customer service what so ever even though the store itself is empty. I tried to ask a sales associate if the foundation color I was looking at was good for my skin tone. Her response was she didn't know and I couldn't return it if I didn't like it. The Ulta Corporation and this location needs to realize that these products can and will be purchased anywhere or on line. Sephora in JCPenney has way better customer service and stock.

Mar 24, 2018
First time going to Ulta this past week, and i asked "excuse me, do you still have the $9.99 eyeshadow kit" she looks at me with her caked face and laugh loudly pointing at another staff saying, "I'm off the clock ask her" .... The problem is if you're off the clock WHY ARE YOU STILL CLEARLY WORKING ON THE FLOOR????????? She was not standing around she was working like she's on the clock. She was ignorant and unprofessional. I tell her "all i needed was a yes or no and i could find it myself" her co worker says "no we dont have anymore" ..i work 3 jobs and 1 is retail so i notice a lazy, ignorant, lien employee from one glance and or one sentence out their mouth. I walk away and LOOK myself.... An Oh look i found what i was looking for. Their lazy asses didn't check inventory or help me look.. I won't be back at that clown azz place.

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Opening Hours

Mon:10 am - 9 pm
Tue:10 am - 9 pm
Wed:10 am - 9 pm
Thu:10 am - 9 pm
Fri:10 am - 9 pm
Sat:10 am - 9 pm