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Alex's Hair Design

Alex's Hair Design

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3.0 Google Review
691 Reading Ave, Reading, Pennsylvania, 19611, United States
(610) 372-7150
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Aug 2, 2016
Im sure the salon and it's other staff are amazing. But I must say I woke up from a nightmare this morning. It was a replay of what happened to me 3 years ago at this salon. I had a voucher to use with Karen Fox. It was my first time going to a salon and treating myself. I arrived excited for my first haircut and highlights. I felt uneasy right away, when Karen pulled out the cap for frosting. I ended sitting with the cap on my head for 45+ minutes while she tended to a walk in client of hers. In the end I came out with spots and uneven color. The cap bled so bad and it burned. I can't imagine what breathing in those chemicals for 45 minutes did to my health and not to mention my scalp. Karen did offer to correct it, but no refund. I never went back because who would want the same woman fixing the mistake??? I wish the manager had called me and apologized and gave cash back. I hope she no longer works at this establishment.

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