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Femme Chic Salon

Femme Chic Salon

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4.6 Google Review
723 Mountain Rd NW, Albuquerque, New Mexico, 87102, United States
(505) 639-5233 femmechicbeauty.com
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Google Reviews

Refresh Reviews 4.6


Mar 8, 2019
Just got my hair done by Michelle at Femme Chic Beauty and it came out so beautiful and I'm so happy with the results!!!! All the staff have so much talent and are so amazing and very professional. So happy I found these amazing people they made me feel so welcome I felt like I have known them forever... I am definitely coming back and I highly recommend this salon!!! 😊 #lovingmylocks ❤

May 26, 2019
Madeli love the new hair color and style. Thank you.

Jan 14, 2019
Amazing creative staff. They are artists. If you want a simple cut, beautiful color, or crazy bright colors they have you covered. I used them Michelle for my wedding and would choose her again and again 💜💙💚

Apr 30, 2019
I like my experience there and Madilye did a great job on my hair (sorry if I spelt her name wrong) anyways go check it out

Mar 4, 2019
I was disappointed with the scheduling, business practices and quality of service despite my initial excitement upon discovering this salon. My first appt was cancelled a few days prior upon request of the salon, due to an opportunity to promote themselves in the media. I was amenable, though I asked for a discount on the rescheduled service as I was flexing my plans and schedule for their benefit (though I felt this should have been offered and not something I should ask for). My next appt was scheduled short notice, the owner took my call as reservation on a Friday for a Sat morning appt. At 10am I arrived for my appt and had to wait 30 min (despite their advertised opening also being 10am). The stylist, surprised and unprepared, said she was not told of an appt, but offered to still do a cut and color. I attempted to not take my frustration out on her as I acknowledged the scheduling error was not her fault, but expressed my feelings and asked that the owner contact me when she was back after the weekend. I hesitated to review this salon, assuming I would hear from the owner and she would offer an apology and recompense for, now 2, relatively unsatisfactory experiences with scheduling, and also it would give me an opportunity to discuss my opinion of the below average cut and color, relative to my expectations of the salon. Unfortunately, no call came, until I posted “1-star” on google reviews. Only then, did the owner call to apologize (noting the review), explaining that they assumed I was happy since I left the salon not still actively angry. In general, I appreciated her effort to make things right (she offered to look at my hair and fix the cut and color personally), but unfortunately it came too late. The offer seemed intentioned only because of reputation and my poor review rather than out of an effort to ensure she was running a business that prides themselves on customer satisfaction. I should have never have to had to ask for a phone call, but I did, and still did not receive one. I’m happy to read about others positive experiences, but I had an average experience at best with their scheduling, their services, and their business efforts- with seemingly no attempt to maintain my satisfaction or keep me as a customer, until I posted an unsatisfactory review.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:10 am - 5 pm Today