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Modern Salon & Spa | Metropolitan

Modern Salon & Spa | Metropolitan

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4.3 Google Review
1133 Metropolitan Ave #150, Charlotte, North Carolina, 28204, United States
(704) 339-0909 www.modernsalonandspa.com
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Refresh Reviews 4.3


Sep 7, 2018
I would give zero stars if it was an option. Took off work for an appointment that I had made several weeks in advance. I showed up for my appointment only to be told that my hairdresser (that I had done a ridiculous amount of research trying to find had quit). All I got was "sorry" and they asked if I wanted to reschedule with someone else. I told them how worried I was about getting my hair done because this is the first time I have ever put any color in my hair. They rescheduled me with someone named Elise. I spoke with several of my friends that have gone here and they have all warned me multiple times not to go to her. Why would they reschedule me with the worst person after I had already started off on such a bad foot and was extremely nervous? If you are looking for a new place to get your hair done this is NOT it! Go somewhere else where the staff is dependable and trustworthy.

Jan 18, 2018
Hannah Montgomery is the best Esthetician. She doesn't slack on deep cleansing the skin. She is a pore master. :0) Reception can improve their attitudes. (2014 - 2015)

Nov 22, 2015
I love this place-- the staff is incredibly warm and friendly and I always feel welcome here. The services are outstanding. I have a standing massage every Saturday that I don't have a time commitment . I recommend this place to everyone I know and over the years, I have purchased many gift certificates for friends and family at Modern Salon and Spa. My only concern is the new "mini shopping area' in the sitting space , where you go to relax and unwind before your service. Now that it is there, I am finding I cannot relax and "step out of the world " like I could before. I find it distracting and actually a little stressful-- b/c it reminds me how much shopping I need to do after I leave, etc..... . I think the items for sale are beautiful-- I only hope the spa will find a separate area designated for "shopping " for them and allow a "space for relaxation " again.

Jul 2, 2016
First time there, not a great experience! I was very specific about the service on the phone, but it turned out they don't provide it. i would gladly find another place if I was correctly directed, But esthetician had an attitude when I tried to explain and she even said I can stop if u like not to continue. in the middle of the session? over all it is another spa with stuck up people. including the receptionist. only the person who helped me with the product selection was nice. and I think she is new there.

Jan 11, 2018
excellent stylist and service, also wonderful products!😀

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Opening Hours

Tue:8 am - 9 pm
Wed:10 am - 9 pm
Thu:8 am - 9 pm
Fri:8 am - 9 pm
Sat:8 am - 5 pm Today