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Alterna Studio

Alterna Studio

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4.0 Google Review
9651 Brookdale Dr #300, Charlotte, North Carolina, 28215, United States
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Nov 18, 2017
Best so far. Not sure how great clips is getting a higher rating. Everything I go I get a horrible haircut. Alterna hires people who are experienced. Very nice.

Mar 20, 2018
See Justin when you're there. Best stylist around!

Jun 29, 2017
Wanted to find a closer place to home and try a different stylist so I called twice ( I waited a least 45 minutes after they opened) was surprised there was no receptionist, only answering machine. I left a detailed message asking for a appointment and waited. It has now been 4 hours and no callback. Called another place and a receptionist happily booked me for this afternoon. Seems this place does not need new customers maybe male customers are not lucrative enough? Or maybe as others have stated they just don't care.

Jul 10, 2016
I've been here twice and had a decent experience with customer service both times. Great work, but the workers are stuck-up. Called to make an appointment two days ago, left a friendly and descriptive voicemail, and never heard back. Stopped in today because I still wanted an appointment. There was a stylist right up front doing somebody's hair, so she clearly saw me enter. However, she 100% failed to acknowledge me. A smile, nod, or "I'll be right with you!" would have been great, but none of those occurred. After a minute of standing up front unacknowledged, I left. That didn't seem to faze the stylist. She made no effort to apologize or even to follow up on my reason for leaving. I even walked back by the door after running to HT. I get that these people think they're above other salons, but they also seem to think they're above conducting good business.

Nov 3, 2017
Just Blue is an incredible talent and a gem of a stylist.

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