Paul Mitchell The School Ogden

Too bad, I was given a free haircut after a couple instructors came to lunch at the restaurant I work at. They were so friendly and welcoming, I strayed from my usual hair girl to come to the school. Made an appointment for this afternoon and ended up with a really awesome student. I told her I had just washed my hair and let it air dry, since I had to be to work shortly after the appointment. She said they could just spray it down, no big deal. I showed her pictures of the cut I had in mind and she started pulling my hair up, saying that we just had to wait for the instructor to come over and check before we started. When Anna Michelle finally came over(20 minutes later!) she looked at my hair, looked at the pictures and asked if I was sure I wanted bangs, because I would have to style them daily. Why would she even ask that, I had already said I used to have bangs, that I knew the shape I wanted already. I must just look like someone who doesn’t do her hair �. Anyways she said to go ahead with the shampoo, which is when my girl said that I had just washed it, it was still damp, and the instructor said they absolutely couldn’t do it. That the bangs would never look right even with it being freshly washed and even if the stylist sprayed it down to saturation. That they could trim the bottom then I would need to come back for the bangs. At this point I’ve been in the chair for over a half an hour, plus I was early to the 2:30 appointment. I was promised a cut would take an hour when I made the appointment, and I’m only able to stay until 3:30 at the latest and it’s 3:00 now. So I decide to cancel my appointment. She (the instructor) wasn’t sorry,and didn’t accommodate at all. It felt very much like she looked down on me...it’s too bad that’s the way the appointment went after how great the first couple ladies I met were, and how interested I was not only in the appointment today but also in the school for a new career.

The student that was working on my hair was amazing. Poor girl was standing for 5 hours straight carefully wrapping my short pixie cut hair for a perm. She was super sweet, patient, and professional.

If I could give 0 out of 5 stars I would! Please if you are looking to change your hair color, DO NOT GO to this place!!! The students there definitely do not know how to do hair professionally and the teachers aren't very helpful either. Take it from me. I went in with the intent to get highlights but instead Maddie the student put in place to work on my hair, bleached the bottom half of my hair. When she showed me the process I was in total shock, there was no dimension, no highlights, just half of my hair an ugly yellow bleached color as if I dipped my hair into a bowl of bleach and left a line separating my dark hair from my bleached blonde hair.The supervisor/teacher overlooking all the students at that time came over her name is Tori, it was clear that Maddie ruined my hair and for a second she was speechless. I showed Tori the picture and explained what my I wanted in my hair. She didn't understand the strategy Maddie took and tried to talk to her. I saw Maddie getting upset and she would not say word. At that moment I just wanted to leave but Tori assured me that if I stayed, she would assist Maddie and they would do a balayage on my hair and it would look just like the picture. I accepted with hopes that with a teacher my hair would be fixed. That was the second worst thing that happened that day, Tori did not stay and help Maddie with the whole process and by the end after drying my hair, it looked worse. As you can see in the picture I attached that was what Maddie showed me as the final product. I could not have gotten up faster and exited that place. My hair felt like hay, dry and brittle, because of so much bleach and who knows what other chemicals they just kept on adding. I left completely, disappointed and cheated. Couldn't believe that my hair could by ruined that bad. The worst part is that I have tried to talk to Maddie and Tori by contacting the school several time over the past couple of days but to not avail. Im leaving this review because there is no other way to show how unprofessional and ridiculous the service at The Paul Mitchel School in Ogden has.I learned a lesson and had my hair repaired with a professional with years of training. Your hair is not something to mess around with and I don't recommend taking the risk with this school.

The students do great the only thin i dont like is how loud the music is it makes it very hard for me to understand what any one around is asking or saying i am hard of hearing so the backround nois maks it difficult when it is so loud it drownds every one else out but other wise i love this place and go back any time i need something with my hair done

I went in for full highlights and the phase II student was very aggressive and unhappy and kept asking me questions that I had no idea how to answer like do I want a thin or chunky weave? (ah no weave please) when I didn't know she seemed to be upset. I told her I wanted natural looking highlights and we went with a chunky weave that doesn't look natural and looks kinda orange and tiger stripey. Even worse all the instructors kept telling me how great it looked. Worrisome. The student smelled like cigarettes and I should've asked her if she wanted to go have a cig and quit taking it out on my hair. I should of left in the first 10 min when it was obvious how agro she was. I'm going to have to go pay someone else to fix it now. The one upside is I know now to swear off getting anything more than a trim at Paul Mitchell school in Ogden.