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Great Clips

Great Clips

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4.1 Google Review
Ashland, Virginia, 23005, United States
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Jul 9, 2018
Rhonda was awesome! She understood what I wanted, and she did a great job. I'm really happy with the cut!

Aug 3, 2018
I’ve been using this location since they opened many years ago. Today there was an employee that I’ve never seen before who cut my hair. I have three scratches on my ears from her scissors and comb. She was that rough. I went in with my hair parted in the middle just like I’ve worn it over 40 years now but near the end of the cut she parted it on the right side and asked “you part it on the side, right?” . I told her no and she parted it in another place but not the middle. She made a few more cuts and asked how it was. I was shocked! My hair was not parted correctly, not trimmed around my ears or neck and terribly uneven. By this time the scratches on my ears were stinging enough that I asked to borrow her comb and parted my hair correctly then got out of the chair before any further damage could occur. This was my worst haircut ever! The young lady seemed uninterested in cutting it and acted as though she could barely stand there for the 4 minutes she took to cut my hair. Yes it was the quickest haircut I’ve ever gotten also. My ears attest to that!

Jun 1, 2018
This place plays favorites and I feel I received unfair treatment while waiting. After ten minutes, my name was finally displayed as first in line or next. However, when a gentlemen who seemed like a regular customer walked in— a few hair dressers said, “Hey,” to him and he sat down momentarily before going back for a haircut even though I had been waiting longer. So after I wait the additional ten to fifteen minutes while this regular gets his, I finally go. I asked the hair dresser who had just skipped me, cut the gentleman’s hair, and who had just finished my hair if they normally skip people and she said, “I’m sorry I didn’t notice you were here.” I thought, “Well isn’t my name displayed on the screen? I was sitting right in front of the counter and I’m pretty sure she just picked the guy that they all knew over me.” I wouldn’t recommend this place due to the poor management of walk-ins and the lack of hospitality—they didn’t even call my name to see if I was there before taking another customer. When I asked, she said she “didn’t know I was there,” when my name was clearly displayed on the screen. If would have appreciated a discount or at least an honest explanation for my awful experience.

May 26, 2018
I usually go to sports clips but the girls there got me right in and quick in my lunch break and were very friendly and made me feel at home and would love to go back for another cut

Jun 11, 2018
I used to like this salon but now they won't take Great Clips coupons anymore unless they are THEY'RE coupons What's the point of being part of a national brand if you just want to do your own thing? Won't be returning

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Opening Hours

Mon:9 am - 9 pm
Tue:9 am - 9 pm
Wed:9 am - 9 pm
Thu:9 am - 9 pm
Fri:9 am - 9 pm
Sat:9 am - 7 pm

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