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Fantastic Sams Cut & Color

Fantastic Sams Cut & Color

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3.8 Google Review
2181 Lincoln St, Rhinelander, Wisconsin, 54501, United States
(715) 362-7722 www.fantasticsams.com
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Jun 29, 2018
Asked for a shampoo, trim and blow dry. When I was called back by a different gal, she sat me down, talked constantly about herself and how hot she was, cut my hair dry. No wash or blow dry was done. When I went to pay it was the same price as it always is for the wash, cut, dry. I asked why, was told that the shampoo and blow dry were really just complimentary that all I have to to is ask for them. I said, I did ask for them. No response. I was really impressed with the level of service here when I first started going a few years ago. It didn't come across as a chain place, the people seemed really professional. It seems to have really gone downhill in that regard. My trim is adequate. But I will probably be looking for a salon that listens and takes customer service a little more seriously. Part of the fun of going to a salon is the wash and leaving feeling like a shampoo commercial model. Right now I feel unhappy with the money I just spent.

May 29, 2018
I got a perm here, it looks good wet but otherwise it looks like I got struck by lightning. I have middle back length hair, and I would not recommend

Jun 21, 2018
Got my first cut came home it was so uneven it was about 2 inches from one side to other went back a had it fixed no shape or style can not do a thing with it because in order to even it out they took more inches off now its horrible .ca not style it or do anything looks terrible.

Feb 16, 2018
Have never been here before, now I will come here exclusively. Best hair cut I've had in years.

Nov 14, 2017
The first time I went there, the stylist used too much red in my roots and my hair came up orange. Was there 5 hours total only to have to dye my whole head that color. They required me to pay for both treatments even though it looked absolutely ridiculous and I was NOT HAPPY. My second experience was when I went back to have my whole head done to get back to a normal, more natural color. (There was 3 months in between roots and the second fiasco) While processing the color, I asked how much time was left because it was starting to burn my skin. She told me to hang in 15 more minutes and walked away. She came back a few minutes later and asked if it was just annoying and could I tough it out a little longer and I told her that I wanted to rinse now. She rinsed, color was great but less than a week after, I some nasty crusty spots that were seeping at times. I've lost some hair there about the size of a quarter. Turns out to be a chemical burn. Went back to talk to them and she gave me a $70 gift certificate.... like I REALLY want to go back to use the damn gift certificate. So yeah I didn't enjoy my time there. Won't go back.

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Opening Hours

Mon:9 am - 8 pm
Tue:9 am - 8 pm Today
Wed:9 am - 8 pm
Thu:9 am - 8 pm
Fri:9 am - 8 pm
Sat:8 am - 4 pm