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Pioneer Peak Asphalt Services

Pioneer Peak Asphalt Services

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2.3 Google Review
960 S Enterprise Dr, Wasilla, Alaska, 99654, United States
(907) 357-2824
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Aug 7, 2017
I can not Thank Pioneer Peak Asphalt enough for my beautiful Driveway, in the last 10 years we have watched our neighbors have their driveways paved by different paving companies. We waited and watched how the driveways turned out and how the homeowners felt about the quality and service they received. After talking to our neighbors there were some very unhappy and happy homeowners. So it was pretty easy to pick Pioneer Peak to do our driveway. I also called a couple realtors and ask their opinion and Pioneer Peak kept merging to the top of the list. Over the last couple years I called a couple times for an estimate and Jason came out every time with a great attitude, he worked with me and my situation I was having with the Borough. We decided to have Pioneer do our driveway, we watched our driveway turn into a beautiful dream and we were ecstatic with the precision, consistency and quality of asphalt application. Pioneer Peak Paving possesses the best qualities needed for a great driveway and I highly recommend them for any asphalt paving project. Rob and Tracy Lorentz

Jun 24, 2017
Evidently I have had a completely different experience with this company. Phone calls were promptly returned and work was done very well and timely. Jason (the owner)promptly called me back when I reported possible damage to my satellite to apologize and told me he would pay for repairs although it wasnt damaged only needed repositioned. I also got several estimates and they had the best price. Maybe they have made adjustments from all these other reviews.

Aug 22, 2016
I had a drive and walkway done by them on my rental house due to MJM being booked solid. They matched a quote from another outfit. Paid for the entire job upfront and they did get to it within a few weeks which was nice. It looks good on the whole, time will tell on the quality. They did a small walkway for me and though I told them that I wanted it laid to the house they left a large gap between the walk and house that just didn't looks good at all. Also left it wide open for water to erode things away. I was working with them from out of state and needed pics of the finished job, after several texts and calls they finally sent me a few really poor pics that did't show the walk at all. In fact I had to get my tenant to send me decent pics and evaluate the job. So I called and it was a misunderstanding and they would fix it. We are at three months later and still no fix. I have called, texted and emailed and really feel like my business is of no value to them. I have to agree with the other reviews that communication is really not important with these guys at all. In fact, their customer relations is really very poor. I would recommend going with another outfit that can at least return a call.

Aug 26, 2016
The worst customer service I have ever seen. Called this company in May for a bid to get my driveway done. I accepted the bid and gave them my 4,000 deposit. Jason told me the job would start June 26th. So The week of June 26th I moved my motorhome and trailer to a friends home. Pioneer peak never called and never showed up. Several calls and weeks later I finally got ahold of Jason (owner). He gave me a story about a shortage of asphalt. And apologized and gave me a 5 percent discount and said they would be at my home to start the job the end of July. Again I moved the motor home and my trailer 35 miles away. Needless to say they still haven't showed up and after many calls still no call back. It's now the end of August 2016 Why bid a job and collect money if you have no intention of doing the job. This late in the year there is no chance I can get another company out to do my driveway.

Jul 21, 2016
Terrible customer service. Got a quote and on the schedule...put $5k down and POOF he never showed up! I kept calling and no answer. Funny, I blocked my number and the phone was answered right away! He never did show up...at least I got my money back.

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