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Pinnacle Pavers

Pinnacle Pavers

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3.2 Google Review
352 S Yonge St, Ormond Beach, Florida, 32174, United States
(386) 492-7627 www.pinnaclepavers.com
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Google Reviews

Refresh Reviews 3.2


Feb 26, 2018
Unprofessional people. Watched them start fights at a boat ramp yesterday. I plan to report this on all websites

Oct 23, 2017
High Priced & Aggravating. The Father/Son owner came and put on a really good sales pitch that they would be the best. They did not want to talk pricing face to face, which made no sense. A week later, the PDF file was emailed over with no breakdown in costs, just one line "Total Price XX.XX - MUST PAY 50% DOWN FIRST" It was a BIG round number for what they said would be a simple job - with no breakdown in costs. When asked what the break down for the costs was, they said privacy was needed for their numbers. I was then informed by the Son that him and his father have no control over pricing, they enter the numbers into a ALGORITHM and it spits out the price! But wouldn't be transparent on the numbers that they enter nor could he explain what an Algorithm is! To me, businesses have simple math, you add "line by line." In summary, this business goes around the community sizing up potential customers to shake every last penny out of their pockets. Unfortunately some people are gullible enough to give in to their scam and it keeps them in business. Look elsewhere, get more quotes, this business is unethical with zero transparency. They are classic con-artists as they throw around words like "algorithm" to show con-fidence that the job (which all it is brick laying by the way) is so complex, so difficult, requires such a talent to complete just can't be done for anything less than really high prices. The Father/Son do not even do the work themselves, they pay other people to lay the paver bricks! The whole thing is a rip off. Save your self the frustration and look elsewhere.

Mar 31, 2017
I waited to write my review. I like to wait as problems and solutions unfold over time. After receiving 2 additional estimates I chose Pinnacle Pavers. 6,000 square feet of concrete had to be removed, before they could begin installing the pavers. The job began on July 2, 2016 and took about 2 weeks. Today is March 31, 2017 as I write this review. The job began and the work was done in a neat and timely fashion. Shortly there after a puddling problem began in one spot where the pitch needed to be corrected. I called Warren, the owner, and he appeared with a crew of 8 workers and ripped up over 200 pavers to correct the problem. Pinnacle stood by their Warrantee and they fixed the problem. For a deal to be good it needs to be good for both parties. I paid Warren upon completion of the original job and he in turn Warranted the work fixed my issues as promised. Can`t ask for anything more! I recommend Pinnacle Pavers!

Sep 12, 2016
Job was left incomplete and a mess. 3 months of trying to communicate with owner and salesman and no call back or E-mail. The lesson learned here is to never pay a contractor in full before they are done. They supposedly have a "Warranty" but good luck trying to get them to return. Go anywhere else, they all use the same installers anyway. Find somebody with real honesty, pride and integrity in their work because it sure isn't here.

Dec 11, 2017
Really great work

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