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Mortgage Center

Mortgage Center

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2.3 Google Review
29621 Northwestern Hwy, Southfield, Michigan, 48034, United States
(800) 353-4449 www.mortgagecenter.com
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Google Reviews

Refresh Reviews 2.3


Feb 21, 2018
Extremely disappointing experience. Unprofessional and severely lacking in customer service. After being pre-approved with this lender since last April the loan gets denied because I cant provide a 2017 tax return in early February!! I didn't even have all the necessary forms when they made the request, not to mention Turbo tax couldn't file a return due to government still working on forms associated with my loan. They asked for the tax return after having me pay for an appraisal. They have refused to refund me the appraisal cost. I had to switch lenders, lose my locked in rate, ask seller for extension. I was a member of the credit union, have more than the cost of the house in the bank, and a high credit score. I wish I would have read the reviews on google and the better business bureau before choosing them as a lender. Save yourself a lot of stress and disappointment and choose another lender.

Mar 21, 2018
If I could give a negative star review I would, don't waste your money or your time with Mortgage center. They are a terrible company that cannot manage money.

Mar 26, 2018
This company is completely garbage I would give this place a negative 100, they do not return calls never seem to know what’s going on won’t communicate and I’ve had to reach out to them ever single time I wanted to talk to them. I wouldn’t recommend this to my worst enemy complete garbage company the worst experience I’ve ever had with anything.

Feb 13, 2018
Horrible customer service, will never go threw them again. Loan officers will bounce you around to each other and you will have to fill out the same papers 5 times. The manager is not professional or helpful in any way. Stay away from this place.

Jun 14, 2017
We've had our mortgage with this company for over 10 years. They have been honest and straight up regarding every issue we have had. They have always been willing to work with us even through some of the most difficult financial issues we've had to encounter. In reading some of the negative reviews I've seen posted here, I am shocked at what people have had to say. These companies are under some fairly strict federal regulations and they must inform all clients about every issue regarding their loans, pending loans, etc. I find if you are willing to work with them and be polite and understanding, you will get that understanding and kindness from them.

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Tue:8 am - 6 pm
Wed:8 am - 6 pm
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